Blog: Your Guide to Choosing a Pharmacy Software System
Read our blog for advice and best practices when researching a software system for your pharmacy. Learn about questions to ask in the buying process, what to be aware of when reading online reviews, and how to find a software that is right for your pharmacy.
How to Choose a Pharmacy Software System
Choosing a new pharmacy software system is an important decision. It’s like getting a new phone or a new car - you’ll be using it every day, so you want to make sure you do your research and make the right investment. Whether you’re opening a new pharmacy or looking to convert from your current pharmacy system, you should keep some factors in mind when evaluating your options.
Evaluating the Features in a Pharmacy Software
Throughout the process of selecting a new pharmacy software system for your independent pharmacy, you’ll look at multiple factors such as customer support, pricing, and customer satisfaction. But the core of your software will be the features and capabilities that your pharmacy will be using on a daily basis. Most software vendors will...
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How to Breakdown a Quote for a New Software System
If you are in the process of buying a new pharmacy software system, you will need to know how to evaluate a price quote. Each vendor will provide you with their own quote that shows how much you can expect to pay for the software, as well as what is included in that cost estimation. The components and layout of each vendor’s quote will...
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Does Your Software Help You Document eCare Plans?
Gone are the days of pharmacists simply being known for filling prescriptions. A pharmacist can do so much more for a patient’s health and quality of life. They are clinically trained to offer an array of enhanced services that can improve their patients’ health outcomes and manage their disease states. This includes performing medication...
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Why You Should Join Pharmacy Organizations
Independent pharmacies may be small in comparison to the large national chains, but when these pharmacies join forces, they can strengthen their voice and widen their influence beyond a single store’s capacity. Pharmacy organizations and associations help bring pharmacy professionals together to advocate on their behalf and...
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Will Your Software Support Your Pharmacy?
If you are looking for a new pharmacy software solution, don’t just stop at the features. It’s true that the practical features and capabilities of a software are important - you need to make sure you check everything off your list from workflow customization and inventory management, to clinical documentation and more. However, a powerful...
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Software Integrations - Inventory & Will Call
Inventory is an integral part of your pharmacy. Managing your inventory can be time consuming, but with the right tools and processes in place, you will see the benefits and be able to reduce costs and improve operational efficiency. By using inventory management tools, you can stay organized and take the guesswork out of purchasing and...
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Software Integrations - Pharmacy IVR
Interactive Voice Response (IVR) is an automated telephone system that can help handle incoming calls to your pharmacy. Think of IVR as your pharmacy’s own personal receptionist - it will interact with your patients and guide them to the information they need instead of always requiring an employee to stop what they are doing and...
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Software Integrations - Pharmacy Automation
Pharmacy automation is a broad term that could refer to workflow automations already within your software, such as automated inventory ordering or automated task creation. However, this post will dive more into robotic automation - technology that assists in dispensing and filling prescriptions and automating adherence packaging...
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Opening a New Independent Pharmacy
Independent pharmacies aren’t going anywhere. Especially since the start of the pandemic, they have proved their value to their communities and to the United States as a whole. From continuing to dispense medication during quarantine to administering COVID-19 testing and vaccinations, local pharmacies are getting their time...
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Key Trends in the Pharmacy Software Market
The classic characterization of a pharmacist is someone who just fills your prescriptions. For many people, this is the extent of their interaction with pharmacies - but this only scratches the surface of what they are capable of. Recently, pharmacy has been shifting towards value-based care models and focusing on taking services past just filling...
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Should I Stay or Should I Go?
If you’re researching vendors to find a new software system for your pharmacy, it can be helpful to know what vendors retain their customers best. It’s not just about getting new customers - it’s also about not losing current customers. If a software vendor has a significant amount of pharmacies leaving them, this could represent issues...
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Which Software Do Pharmacies Choose Most?
Curious about which software other pharmacy professionals are choosing most? This decision can be influenced depending on why a pharmacy is looking for a new software system. To better understand this, we have to identify the 2 main scenarios where a pharmacy installs a new software system: Conversion at an Existing Location or...
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What Makes People Like Their Pharmacy Software?
A new software system is a long-term investment. You want to find a great match for your pharmacy and be satisfied with your decision, not find yourself regretting it. So how can you visualize your experience and predict how satisfied you will be with your new software provider? Customer satisfaction scores are a powerful metric to consider when...
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8 Things to Be Aware of When Using Review Sites
When doing research on a new pharmacy software system, there are several review sites where you can read the opinions of people who are current users of each system. This can provide helpful input, but there are some things you should watch out for when navigating these sites. Here are the top 8 things you should be aware of when...
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What is Direct Opinions?
Reading online customer reviews is a typical part of researching a product or service that you would like to purchase. Hearing opinions of the real individuals who have already had a personal experience with a company is a great way to get unbiased information - but is it always unbiased? Customer reviews can be difficult to screen...
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How to Choose a Pharmacy Software System
Choosing a new pharmacy software system is an important decision. It’s like getting a new phone or a new car - you’ll be using it every day, so you want to make sure you do your research and make the right investment. Whether you’re opening a new pharmacy or looking to convert from your current pharmacy system, you should keep some...
Read Full PostHow to Choose a Pharmacy Software System
Choosing a new pharmacy software system is an important decision. It’s like getting a new phone or a new car - you’ll be using it every day, so you want to make sure you do your research and make the right investment. Whether you’re opening a new pharmacy or looking to convert from your current pharmacy system, you should keep some...
Read Full PostWhat is Direct Opinions?
Reading online customer reviews is a typical part of researching a product or service that you would like to purchase. Hearing opinions of the real individuals who have already had a personal experience with a company is a great way to get unbiased information - but is it always unbiased? Customer reviews can be difficult to screen...
Read Full Post