Your Complete Guide to SRS Pharmacy Systems and Its PKon Rx Software

On your hunt for the perfect software system, you’ve probably done your fair of scouting out options, comparing prices, and considering which system will be the best fit for your pharmacy. Maybe you’ve kept a notepad, made a spreadsheet, or created a mental list of all your options.

By now, you’ve probably looked at larger vendors — including PioneerRx, McKesson, and Micro Merchant Systems — but have you considered smaller, well-supported options, like SRS Pharmacy Systems?

SRS Pharmacy Systems is an independently-owned software vendor serving independently-owned pharmacies. For over 30 years, it’s aimed to combine software and support in order to give pharmacies the tools they need to succeed. If you’re in the business for something new, SRS isn’t an option to overlook.

Read on to learn more about SRS Pharmacy Systems, including its prices, features, and functionalities, to find out if it’s a good choice for your pharmacy.

What is SRS Pharmacy Systems?

SRS Pharmacy Systems is one of the best-selling pharmacy management systems on the market. It’s been in business since 1989, helping pharmacists solve everyday issues with the power of technology.

SRS offers its flagship product, PKon Rx Pharmacy Software, along with a variety of other solutions designed to supplement the system. These solutions include PKon POS and the RxTwin Technology.

Together, SRS’s products give features and flexibility to over 550 pharmacies in 28 states.

SRS is led by President James Tussey and based out of Caro, MI. In all its operations, it aims to operate under the motto, “One System, One Vendor, One Call.”

As SRS explains it, “[We are] dedicated to helping you and your staff manage the complexities of modern pharmacy life… With SRS, pharmacies can focus on customer care and the business of pharmacy, knowing that SRS is managing the pharmacy’s technology.”

What are the features of SRS?

SRS offers many features in its flagship product, PKon Rx. Every PKon Rx system comes with a basic set of features, but for an added cost, you can also tack on other features and integrations to supplement your system.

Within the standard system, you can expect to get the following features:

Dispensing Tools

  • Workflow
  • Spanish SIGs and Monographs
  • Medicare Eligibility Checking
  • Drug Imprint Lookup
  • NPPES NPI Validation
  • MAR Printing

Inventory Tools

  • Wholesaler EDI Ordering
  • Wholesale Acquisition Cost Updates
  • Perpetual Inventory

Point-of-Sale Tools

  • Integrated POS
  • Prescription Hard Copy Scanning
  • Low-Profit Margin Alerts
  • Integrated Electronic Signature Capture
  • Internet Credit/Debit Card Processing
  • Doctor Auto-Fax

Financial Tools

  • Redundant Claims Switching
  • AWP Recovery
  • Commercial Insurance Eligibility

Security Tools

PKon Rx Add-Ons

In addition to the standard system, you purchase other features for your PKon Rx software. Some of the most popular add-ons include:

  • Rx Scanning
  • PKon POS
  • m-PMP
  • Shipping Manager
  • Delivery Manager
  • eSignature
  • LTC MAR
  • IVR Phone Manger
  • Accounts Receivable
  • Smartphone Refills
  • Text Alerts
  • ePrescriptions
  • Auto Fax
  • 340B
  • Thermal Printing
  • Time Clock
  • Barcoded Bagging

PKon Rx Integrations

And, if that’s not enough features for you, you can also purchase outside integrations for your software. SRS integrates with many well-known vendors in independent pharmacy, including the following:

To learn more about SRS’s features and all of their capabilities, visit SRS online.

How much does SRS pharmacy software cost?

The price of SRS solutions varies from pharmacy to pharmacy.

Each price depends on several factors, including the size of your pharmacy, the services you offer, and the add-ons and integrations you want to include in your system. If you want to get a custom quote for your pharmacy, schedule a demo with SRS.

But before you schedule, it may be helpful to know that most pharmacy owners report spending between $15-30,000 on their pharmacy software systems.

Other fees might apply, depending on your specific system — so make sure that you read the fine print and ask your SRS representative what your final out-of-pocket cost will be.

Is SRS a good software system?

In order to see where SRS stands, you can take input from other independent pharmacists, straight from Direct Opinions.

Direct Opinions is an independent research organization that helps consumers make informed decisions about their next purchases — including software system purchases.

Last year, Direct Opinions surveyed over 2,000 independent pharmacists and asked them how they’d rank their pharmacy software systems. These show us how SRS compares to the 8 other top software systems:

According to the survey, SRS pharmacy software ranks in the following categories:


Among the top 9 software systems, SRS ranks last in market share and customer satisfaction. It is also unranked in conversions and new store installations, but it does bring in a fair share of customers from other software systems every year.

Practically speaking, this means that SRS does not bring in many new customers and that existing customers are generally unsatisfied with their systems.

For a full breakdown of the Direct Opinions survey results, visit our Compare Software page.

Who are SRS’s competitors?

Other software systems beat SRS in the above categories, but who are those software systems? BestRx has 8 main competitors — and if you’re looking for an alternative to SRS, you should consider any of these vendors:

Read more about each of these vendors, including how they stack up, on our blog, What Are the Best Pharmacy Software Systems on the Market?

How can I learn more about SRS?

If you want to move forward with SRS, you should first contact a company representative. Once in contact, you can schedule a demo, ask questions, and get the answers you need. Demos are a great way to see the software in action and get a feel for its features and functionalities, along with the customer support team.

Click here to schedule a demo with SRS or call the company directly at (800) 673-6226.

Is SRS Pharmacy Systems the right choice for you?

SRS might not be the biggest system on the block, but it’s still one that many independent pharmacists choose — and it might be the one you choose.

But before you decide on SRS or any other system, make sure you take the time to do your research, weigh your options, and think about what you’re looking for in your software system.

Taking the time to consider your wants and needs can help you to filter through your options, and it can enable you to make a more informed decision faster.

And when it comes to decision-making, there’s no decision more important for your pharmacy.