It’s called BestRx, but is it really the best software system on the market?
Independent pharmacists strive to give the best care, at the best price, with patients’ best interest in mind. In return, you deserve the best technology to ensure the success of your pharmacy.
Sitting in the top spots for pharmacy software systems is BestRx Pharmacy Software, which is chosen by over 1,3000 independents across the country.
But how does BestRx compare to other systems when it comes to price, features, and functionalities?
Read on to learn more about BestRx, including how it's rated and ranked among pharmacists, and find out if this software system really is the best after all.
What is BestRx Pharmacy Software?
BestRx is a family-owned and operated business specializing in pharmacy management systems. BestRx got its start back in 1985, and nearly 40 years later, it still remains one of the top-selling vendors in the industry.
Since day one, BestRx has aimed to give independents the tools they need to run their pharmacy more efficiently, purposefully, and profitably.
As Hemal Desai, President of BestRx, explains, “We’re committed to innovations that help you strengthen your business and build stronger communities. That’s our promise. That’s what makes us BestRx.”
BestRx has been under Desai’s leadership since 2015, and it is based in Oak Brook, IL.
BestRx currently offers its original pharmacy management system, along with its point-of-sale solution, BestPOS. It also partners with many vendors — including AAP, CardinalHealth, Heartland, Surescripts, and RxSafe — to create more capabilities in its standard pharmacy management system.
What are the features of BestRx?
BestRx offers dozens of features designed to help pharmacists manage every part of their operations, from dispensing to reporting to patient care.
Within the standard pharmacy management software, you can expect to get the following features:
- Customizable Workflow
- Automated Refills
- Interactive Patient Profiles
- Multi-Dose Packaging
Patient Engagement Tools
- Digital Document Management
- Cloud Backups
- Integrated Digital Calendar
BestPOS Point-of-Sale Features
In addition to the standard software, BestRx offers more capabilities in its BestPOS Point-of-Sale System. BestPOS offers the following features:
- Built-In Custom Rewards
- Cutting-Edge Payment Capabilities
- Detailed Sales Analysis
- Mobile Delivery
- Real-Time Patient Validation
- Electronic Signature Capture
- Customizable OTC Promotions
- Complete Inventory Management
- Online Product Listings
To learn more about each of these features, visit BestRx online.
How expensive is BestRx?
The price of BestRx Pharmacy Software varies from pharmacy to pharmacy.
Software isn’t a one-size-fits-all approach, so different pharmacies might need different capabilities and therefore get a different price.
Your final price will depend on several factors, including your pharmacy’s size, services, and additional upgrades or integrations you want to include with your software.
In order to get a personalized quote for your pharmacy, you should schedule a demo with BestRx.
To help you get a general idea of what you can expect to pay, though, most independent pharmacists report paying between $15-30,000 for the initial installation of their software systems.
Pharmacy software is expensive, but it’s an investment for the future of your pharmacy; and since you can’t operate without it, it’s best to pick a high-quality software to begin with.
But the question remains: is BestRx that software system?
Is BestRx a good software system?
In order to see where BestRx stands, you can take input from independent pharmacists across the country.
Direct Opinions is the best resource to get this input. Direct Opinions is an independent research organization that helps consumers make informed decisions about their next purchases — including purchases for their independent pharmacies.
Last year, Direct Opinions surveyed over 2,000 independent pharmacists and asked them how they’d rank their pharmacy software systems.
These results can give us better insight into how pharmacists feel about BestRx — and the 8 other top pharmacy management systems on the market.
According to the results, BestRx ranks in the following categories:
- Tied for #6 in Market Share
- #1 in Customer Satisfaction
- Uranked in Conversions
- #5 in New Store Installations
- Unranked in Competitive Gain
These results show that BestRx still remains relatively small in terms of market share and new conversions. However, its existing customers are extremely satisfied with its level of service, as indicated by the #1 Customer Satisfaction ranking. The three biggest factors contributing to customer satisfaction are ease of use, support, and features.
It’s safe to say, then, that BestRx is doing exceptionally well in each of these areas.
For a full breakdown of the Direct Opinions survey results, visit our Compare Software page.
Who are BestRx’s competitors?
BestRx has 8 main competitors. If you’re looking to explore your options outside of BestRx, consider any of the following vendors:
- PrimeRx (Micro Merchant Systems)
- QS/1 (NRx)
- SRS (PKonRX)
- McKesson (EnterpriseRx)
Read more about each of these vendors, including how they stack up, on our blog, What Are the Best Pharmacy Software Systems on the Market?
How can I learn more about BestRx?
If, after learning more about BestRx, you’re still interested in its services, you should reach out to the company directly and establish your next steps. Typically, these next steps include scheduling a demo with a BestRx representative.
During a demo, you can see the software in action, ask questions, and get a personalized quote for your pharmacy. Demos are also a great opportunity to get to know the representatives and determine whether or not they’ll be a good fit for your pharmacy.
By taking these steps, you can ensure you make an informed decision about your software system.
BestRx serves over 1,300 happy customers, and you might be the next on the list: or you might not. Every pharmacy is different, so before you decide on BestRx or any software system, make sure you take the time to consider your needs and ask yourself whether or not the vendor can meet those needs.
Schedule a demo, talk to a representative, and feel good about making the best choice for your pharmacy.
Whether it’s BestRx or otherwise, you deserve the best software system money can buy.