Patient care is more than filling a prescription on time. It’s also more than giving them an annual flu shot or COVID booster. Sometimes patient care has nothing to do with dispensing medications — sometimes it has to do with the exact opposite. Medication misuse continues to be an integral part of patient care. Handling it requires compassionate yet firm leadership. It’s never an easy conversation to have with your patient, but it’s your responsibility as a healthcare professional. It’s...
The pharmacy industry is constantly evolving. Independent pharmacies are expected to be more than just a place where patients pick up prescriptions. Likewise, your pharmacy software system should have features that further modernize your small business. As the industry evolves, so do ways for patients to receive their prescriptions. Sometimes the most efficient way to pick up prescriptions doesn’t involve the pharmacy. Enter the home delivery pharmacy program. You’ve almost definitely...
A pharmacy’s success can ebb and flow according to real-life events. Like any small business, your independent pharmacy must adjust to whatever comes its way. Conflict and adversity are inevitable, so planning ahead for the oncoming storm is essential. Shortages are a common part of modern-day businesses, mainly due to the lingering effects of the COVID-19 pandemic. However, it has hit the pharmacy industry in many ways. It has changed how you work, clean your pharmacy, and your entire...
Pharmacy work goes beyond the pharmacy. As a healthcare professional, you know a patient’s health journey is neverending. Likewise, helping your patients achieve a clean bill of health can be a lifelong endeavor. Your patients lead busy lives, where picking up their medications can be too time-consuming. Repeat visits further exacerbate this. Your patients hold convenience in high regard. The more convenient you make their pharmacy visit, the more likely they will return. That’s what...