Pharmacy Software Reviews & Tools

RXQ by Liberty Software
45 4 / 5 Stars

Top Reviews

Most Favorable

55 5 / 5 Stars
"Liberty has a great system that is continually evolving to meet their customers needs! If you find..."

Least Favorable

15 1 / 5 Stars
"At the start service and the program was good. Now the process takes some many clicks to get to the..."

12 Customer Reviews in 8 States

The following shows the U.S. states for which this product has been reviewed to date.
- Review
- No Review
- Review
- No Review

Latest Reviews



Overall -
55 5 / 5 Stars
Added Jan 11, 2019
Reviewed by MAJORS PHARMACY Located in Texas, Using RXQ by Liberty Software since 2016
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Other

Pros

LOVE LIBERTY SOFTWARE THEY ARE A GREAT COMPANY TO WORK WITH AND THE COMPUTER HAS EVERY THING TO OFFER A PHARMACY

Cons

NO CONS. WE NEVER HAVE ANT PROBLEM WITH THE COMPUTER VERY EASY TO USE CUSTOMER SERVICE IS ALWAYS EASY TO GET IN TOUCH WITH,

Comments

"GREAT PHARMACY SYSTEM. EVERY ONE AT MAJORS PHARMACY LOVES LIBERTY SOFTWARE ITS THE BEST AND THEY ARE OUT OF TEXAS SO THAT MAKES IT EVEN BETTER. EVERY THING IS ALWAYS BETTER IN TEXAS."
Overall -
15 1 / 5 Stars
Added Jan 4, 2019
Located in Georgia, Using RXQ by Liberty Software since 2013
Features -
55 5 / 5 Stars
Customer Service -
25 2 / 5 Stars
Ease of Use -
35 3 / 5 Stars
Fits Needs -
35 3 / 5 Stars
Wholesaler Integration - Not Rated
Wholesaler - Amerisource Bergen (ABC)

Pros

You have a few techs there that can fix all the problems. Easy to reach help desk and to log on. Not a long wait time to reach representative.

Cons

They only have a few techs that are good at fixing problems. They will not always allow you to talk to the ones that can. The system is expensive and you are not allowed to speak with the owner. It is very tedious to change process and takes multiple clicks. It is not pharmacist friendly. It may be good for a large pharmacy but not small.

Comments

"At the start service and the program was good. Now the process takes some many clicks to get to the screen you need. The availability to good techs is poor. The adjudication process is inhibited by internal controls that may violate drug laws."
Overall -
45 4 / 5 Stars
Added Dec 6, 2018
Reviewed by Saint Elizabeth Outpatient Pharmacy Located in Minnesota, Using RXQ by Liberty Software since 2013
Features -
45 4 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
35 3 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - McKesson Corp.

Pros

This system is quite affordable. Some aspects of software are intuitive. The team at Liberty continues to develop new features within their software. Liberty is open to suggestions and has customized some features for our pharmacy to meet our needs. There are many features that we do not yet use. Customer service is very friendly.

Cons

Our organization has intense firewall securities. We frequently have system troubles that involve information from McKesson or PMP not being able to get through the secure settings. Customer service is always willing to help; we are told the newest update of Liberty is structured a little bit differently and that it may resolve some of the integration issues we have.

Comments

"Liberty software company offers cost-effective software for processing claims with good customer service."
Overall -
45 4 / 5 Stars
Added Feb 15, 2018
Located in Alabama, Using RXQ by Liberty Software since 2010
Features -
45 4 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - McKesson Corp.

Pros

Easy to use. company constantly tries to add new features. Customer service. When you get someone on phone, they stick with you until problem is fixed.

Cons

Over the years, the wait time on the phone is getting longer. I used to brag about how fast they would get to you,,,but slipping a little

Comments

"Overall, I like this company because they seem to center their new features towards making it easy on the independent pharmacist. They listen to our suggestions. This product has lots of features that I still haven't implemented."
Overall -
45 4 / 5 Stars
Added Feb 13, 2018
Located in Georgia, Using RXQ by Liberty Software since 2017
Features -
35 3 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
35 3 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration - Not Rated
Wholesaler - Cardinal Health

Pros

Bar code reader E1 feature for insurance Document scanner Records Pseudo sales Signature log Nightly Back-up Warns you of other bags possibly for patients Cover My Meds for PAs

Cons

Use of Mouse entirely too much Difficult screen to read Doesn't find a lot of prescribers in the quick find Doesn't find data per birthdays but by name Print out Escripts every time

Comments

"We recently changed to this system from Cost Effective, it is very different and we are having trouble learning the program. After we finally figure out all the features I think we will be more satisfied."