Pharmacy Software Reviews & Tools

Etreby Pharmacy Management Solutions
45 4 / 5 Stars

Top Reviews

Most Favorable

55 5 / 5 Stars
"I love this software!"

Least Favorable

15 1 / 5 Stars
"We are glad this site exists as we are now actively researching a better system for our pharmacy. ..."

38 Customer Reviews in 15 States

The following shows the U.S. states for which this product has been reviewed to date.
- Review
- No Review
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- No Review

Latest Reviews



Overall -
35 3 / 5 Stars
Added Aug 20, 2018
Located in California, Using Etreby Pharmacy Management Solutions since 2008
Features -
35 3 / 5 Stars
Customer Service -
25 2 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
25 2 / 5 Stars
Wholesaler - H.D. Smith

Pros

the product pros include ablility to submit compound claims using D0 software requirements. However the company should do the transfer to the sql version free of charge to the consumer

Cons

recently the costs have increased and the sql software/hardware change is a cost that should be shouldered using the annual licensing fees. it is in short becoming too costly.

Comments

"recently the costs have increased and the sql software/hardware change is a cost that should be shouldered using the annual licensing fees. it is in short becoming too costly."
Overall -
35 3 / 5 Stars
Added Aug 6, 2018
Reviewed by Medstar Pharmacy Located in Maryland, Using Etreby Pharmacy Management Solutions since 2014
Features -
35 3 / 5 Stars
Customer Service -
35 3 / 5 Stars
Ease of Use -
25 2 / 5 Stars
Fits Needs -
35 3 / 5 Stars
Wholesaler Integration -
25 2 / 5 Stars
Wholesaler - McKesson Corp.

Pros

good double checking of each others work good inventory system rx checking field has many stops many customization reports

Cons

too clunky too slow no new features not enough rx fields not able to easily track patients and their mediactions

Comments

"ok pharmacy system but too outdated. Not enough features to keep up with patients. RX checking is clunky and takes too many fields "
Overall -
35 3 / 5 Stars
Added Aug 3, 2018
Located in Maryland, Using Etreby Pharmacy Management Solutions since 2008
Features -
35 3 / 5 Stars
Customer Service -
35 3 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
25 2 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - McKesson Corp.

Pros

Interface is easy to navigate and generally intuitive. The system tracks each step of the process, and who completed it, so it's relatively easy to find where a patient's medication is in the workflow process.

Cons

Too many system glitches, and when contacting Customer Support, we're told that "it will be fixed in the next upgrade." Unfortunately, the next upgrade has more known problems than the current version, so we won't be "upgrading" anytime soon.

Comments

"Etreby Pharmacy Management was clearly designed and programmed by people who have never worked in a pharmacy before. Though they try to incorporate useful features, they don't make any logical sense to people who have a working knowledge of retail pharmacy life. Their SIG codes are absolutely awful and take weeks for new technicians to learn. The perpetual inventory program is theoretically a great idea. However, when transferring drugs between sister sites, the program will lose a fraction of the transfer for no explainable reason. The drug will be taken from the inventory of the sending store, but only partially added to the inventory of the receiving store. There's no explanation of where the other fraction of the inventory went. When a patient calls and asks what medications are ready for pickup, there's no quick way to answer. One must look through the profile and check that status of each individual medication to determine which ones are still sitting in Will Call. When transferring prescriptions between stores in the same chain, refills are either lost or added, with no explanation. Overall, the system is decent, but there is MUCH room for improvement."
Overall -
45 4 / 5 Stars
Added Jul 12, 2018
Located in Ohio, Using Etreby Pharmacy Management Solutions since 2014
Features -
45 4 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - McKesson Corp.

Pros

A Windows based solution. This is a Cerner Product that has integration features with their Cerner Millennium EMR product. The opportunity to have a retail pharmacy solution integrated with a health systems EMR is huge.

Cons

Cerner bought the Etreby Pharmacy Management product years ago. Instead of scrapping it and developing their own unique solution, they have been tweaking and upgrading the existing platform to bring it into the 21st century for current pharmacy practice

Comments

"The Cerner Retail Pharmacy family is very accessible from support on up to the specialist. I have enjoyed this relationship. There are faces to these names. The solution holds quarterly client user meetings on line. The UCern communication platform allows users all over to connect and communicate with each other garnering tips and user help recommendations"
Overall -
35 3 / 5 Stars
Added Jun 28, 2018
Located in Pennsylvania, Using Etreby Pharmacy Management Solutions since 2012
Features -
35 3 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
25 2 / 5 Stars
Wholesaler - Amerisource Bergen (ABC)

Pros

Fast to use and process prescriptions. It's not a very difficult system to learn to use, so training requirements are minimal.

Cons

Not very configurable; most things that you want to change require "implementation" = $$$ custom fix. Doesn't update very often, and when it does, it often breaks things.

Comments

"Not bad but there's probably better out there - wouldn't use this for a multi-store application. At least the customer service is good."