Pharmacy Software Reviews & Tools

WinRx by Computer-Rx Reviews
55 5 / 5 Stars

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Overall -
55 5 / 5 Stars
Added Jul 9, 2018
Reviewed by Preferred Family Pharmacy Located in Tennessee, Using WinRx by Computer-Rx since 2012
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Cardinal Health

Pros

The ability to scan prescriptions to refill Being allowed unlimited refills at a time The dashboard that tells numbers filled Like the waiting time it tells Like the 3rd party price cuts

Cons

only limited to 5 active insurance companies if you want to print 2 labels and you do not go back and reset, it prints 2 each time

Comments

"Overall we are very satisfied with our current software company. Occasionally the updates are an inconvenience because the entire system must be restarted and it usually happens in the middle of a busy work day."
Overall -
45 4 / 5 Stars
Added Jul 5, 2018
Located in Missouri, Using WinRx by Computer-Rx since 2011
Features -
35 3 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
25 2 / 5 Stars
Wholesaler - Amerisource Bergen (ABC)

Pros

Customer Service is great, we are always able to call computer rx and they fix our problems. It is user friendly and allows most all the tasks we need at the pharmacy. We don't use it to keep inventory.

Cons

Takes too long to load sometimes. Had a hard time figuring out how to delete old patient profiles until we learned to merge.

Comments

"Good and easy to navigate through the software, we share the system with another pharmacy in a different city and it is sometimes slow to do a central look up and load all the information."
Overall -
45 4 / 5 Stars
Added Jul 5, 2018
Reviewed by MAXWELL PHARMACY Located in Missouri, Using WinRx by Computer-Rx since 2012
Features -
45 4 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
35 3 / 5 Stars
Fits Needs -
15 1 / 5 Stars
Wholesaler Integration -
25 2 / 5 Stars
Wholesaler - McKesson Corp.

Pros

user friendly store credit cards last 4 numbers CUSTOMER SERVICE IS VERY GOOD. reports are concise and easy to read

Cons

UPGRADES ARE CONSTANTLY GIVING US PROBLEMS AFTER WE DID THE NEXT UPGRADE OUR PICKED UP REPORT HAD WRONG DATES ON IT AND DATES INTO THE FUTURE

Comments

"OVERALL SATISFIED WITH EASE OF OPERATION AND CUSTOMER SERVICE. CUSTOMER SERVICE TEAM IS VERY KNOWLEDGABLE."
Overall -
55 5 / 5 Stars
Added Jul 3, 2018
Reviewed by STILWELL PHARMACY Located in Oklahoma, Using WinRx by Computer-Rx since 2002
Features -
55 5 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - McKesson Corp.

Pros

easy to learn, can make any report you can think of. helpful help desk. If they would answer quickly we would have no problem.

Cons

Takes too long to answer phone. Setting up hardware that is new, (I bought it) they now charge to set up. We use their software but want to sell us "their" hardware.

Comments

"been very good with updating system as needed. helpful to fix problems. Slow to answer phone. Big problem when busy. "
Overall -
55 5 / 5 Stars
Added Jun 25, 2018
Located in Texas, Using WinRx by Computer-Rx since 2015
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - McKesson Corp.

Pros

Very easy system to use staff loves it great customer support they make our store a priority Visually appealing

Cons

There are no cons that come to mind. I'lm a big fan of computer RX and will not be interested in changing.

Comments

" There are no cons that come to mind. I'lm a big fan of computer RX and will not be interested in changing."