Pharmacy Software Reviews & Tools

VIP Reviews
55 5 / 5 Stars

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Overall -
55 5 / 5 Stars
Added Jun 7, 2018
Reviewed by Hillsborough Pharmacy & Nutrition Located in North Carolina, Using VIP since 2011
Features -
45 4 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - NC Mutual Wholesale Drug Company

Pros

VIP software is incredibly intuitive and easy to use. It processes prescriptions the fastest I have ever seen!

Cons

The clinical component of the software is lacking. It is great to see risk scores and what MTMs are available for each patient but we also need a way to document and track interventions.

Comments

"VIP software is fast, easy to use and have the best, most personal customer service. I would recommend them."
Overall -
45 4 / 5 Stars
Added Feb 22, 2018
Reviewed by LIBERTY FAMILY PHARMACY Located in North Carolina, Using VIP since 2013
Features -
35 3 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - NC Mutual Wholesale Drug Company

Pros

Very easy to use. Able to customize to your exact needs and only pay for what you need. Great overall value for the money. Local support staff is very responsive and go out of their way to help.

Cons

Integration with outside systems or programs can be limited. Sometimes a little more difficult to find relief pharmacists who already know the system.

Comments

"I worked with other software for 3 years and I was absolutely spoiled with it. I thought it was awesome until I figured out VIP. VIP is super confusing at first since you don't use the mouse but once you get the hang of it, you can fill a prescription blindfolded. It's awesome. Very fast, reliable, and simple. It's insanely easy to get ahold of customer service, and it's always the representative who picks up the phone to direct your call. If we ever have a problem, customer service agent can an"
Overall -
45 4 / 5 Stars
Added Aug 29, 2017
Located in North Carolina, Using VIP since 2002
Features -
45 4 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - McKesson Corp.

Pros

EASY TO USE

Cons

NEEDS LESS HUMAN INPUT FOR INVENTORY AND SYNC

Comments

"GREAT CUSTOMER SERVICE AND WILLING TO HELP MAKE NEEDED CHANGES"
Overall -
55 5 / 5 Stars
Added Nov 15, 2013
Reviewed by White Star Discount Pharmacy of Troy, Inc Located in North Carolina, Using VIP since 1987
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Smith Drug Company

Pros

Absolutely the easiest computer system to operate. If in doubt, check the prompts at the bottom of the screen. System is always up to date with changes in laws. Technical help is available 24-7.

Cons

None

Comments

"I have had this system since 1987. I have had a total of 6 hours of downtime in all those years due to a monitor problem. I would highly recommend this system. "
Overall -
55 5 / 5 Stars
Added Nov 9, 2013
Reviewed by Jones Drugs Located in North Carolina, Using VIP since 2005
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - McKesson Corp.

Pros

Very intuitives & mouse free interface. Most functions such as scanning, verification and the standard input, processing, inventory controls are present. The guys at VIP are very easy to get a hold of if there is ever a problem and their hours mesh very well with my store hours. If there are any problems with the software they will get back in touch with you very quickly and will get you a solution. Any replacement parts are overnighted very quickly. Overall very few problems

Cons

There is not much visual flair to the software. It does what it's supposed to do and has very few issues that are not fixed immediately.

Comments

"Overall been very satisfied with the software. It is easy to learn and use and does what you want it to do intuitively. I have also use the T-Rx system at Kroger, Walmart and Walgreens systems as well as watched people use QS-1 and I prefer this over the other systems with the exception of lack of visual flair. A very solid choice with good integration with your other systems."