Pharmacy Software Reviews & Tools

Top Reviews

Most Favorable

55 5 / 5 Stars
"If someone offered me their software 'free of charge' I would still stay with VIP computers. We..."

Least Favorable

25 2 / 5 Stars
"None"

37 Customer Reviews in 6 States

The following shows the U.S. states for which this product has been reviewed to date.
- Review
- No Review
- Review
- No Review

Latest Reviews



Overall -
55 5 / 5 Stars
Added Jun 7, 2018
Reviewed by Hillsborough Pharmacy & Nutrition Located in North Carolina, Using VIP since 2011
Features -
45 4 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - NC Mutual Wholesale Drug Company

Pros

VIP software is incredibly intuitive and easy to use. It processes prescriptions the fastest I have ever seen!

Cons

The clinical component of the software is lacking. It is great to see risk scores and what MTMs are available for each patient but we also need a way to document and track interventions.

Comments

"VIP software is fast, easy to use and have the best, most personal customer service. I would recommend them."
Overall -
45 4 / 5 Stars
Added Feb 22, 2018
Reviewed by LIBERTY FAMILY PHARMACY Located in North Carolina, Using VIP since 2013
Features -
35 3 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - NC Mutual Wholesale Drug Company

Pros

Very easy to use. Able to customize to your exact needs and only pay for what you need. Great overall value for the money. Local support staff is very responsive and go out of their way to help.

Cons

Integration with outside systems or programs can be limited. Sometimes a little more difficult to find relief pharmacists who already know the system.

Comments

"I worked with other software for 3 years and I was absolutely spoiled with it. I thought it was awesome until I figured out VIP. VIP is super confusing at first since you don't use the mouse but once you get the hang of it, you can fill a prescription blindfolded. It's awesome. Very fast, reliable, and simple. It's insanely easy to get ahold of customer service, and it's always the representative who picks up the phone to direct your call. If we ever have a problem, customer service agent can an"
Overall -
45 4 / 5 Stars
Added Aug 29, 2017
Located in North Carolina, Using VIP since 2002
Features -
45 4 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - McKesson Corp.

Pros

EASY TO USE

Cons

NEEDS LESS HUMAN INPUT FOR INVENTORY AND SYNC

Comments

"GREAT CUSTOMER SERVICE AND WILLING TO HELP MAKE NEEDED CHANGES"
Overall -
55 5 / 5 Stars
Added Nov 5, 2013
Reviewed by Gordon Family Pharmacy Located in North Carolina, Using VIP since 2008
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - NC Mutual Wholesale Drug Company

Pros

Very easy to use and the system does everything I want. POS is terrific and can be taught in 10 minutes to and employee. The filling processs is quick and streamlined!

Cons

I have worked 25 years in retail using many systems and this is the easiest to learn and work. I have no issues with VIP!

Comments

"Great system! Easy to learn but has all the bells and whistles I need. The support staff is incredible. I moved locations 6 months ago and thought I could hook everything back up. I got into some issues that Sunday afternoon and Jim got off the golf course just to help me get going. Great sytem, even better people!!!"
Overall -
55 5 / 5 Stars
Added Nov 3, 2013
Reviewed by HEALTH CARE SERVICES, INC dba Lane Drug Located in North Carolina, Using VIP since 1985
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Smith Drug Company

Pros

Extremely easy to teach to new users System uses are controlled by our needs, we decide which functions we use & turn off the rest Quick easy function windows that allow on screen access to each aspect of Rx, pt, Md., 3rd party, drug file, pt accts,all System allows keying in 20 plus refill numbers on refill screen, Alert to flags allow user to continue work flow, while being notified when back ground function & events, i.e. e-scribe refills & new rxs, are ready to process weekly info blast

Cons

I have to ask for hardware (equipment) updates. VIP does not push new hardware unless brand new equipment features or leaps in technology occur.

Comments

"VIP has changed to meet our needs as the industry has changed over the last 28 yrs. Technical support is only a call away & telephones are always answered live, & needs are addressed immediately. We have requested unique & new programing features that have always been accomplished without debate. We have operated multiple stores over the years, both purchases of existing & startups. VIP has made data conversions and new setups seamless and on time. Great tech team, multi year experience each."