Pharmacy Software Reviews & Tools

RxMaster Pharmacy Systems Reviews
45 4 / 5 Stars

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Overall -
45 4 / 5 Stars
Added Jul 9, 2018
Located in Louisiana, Using RxMaster Pharmacy Systems since 2018
Features -
35 3 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - Louisiana Wholesale Distributor (LWD)

Pros

The ease of use is outstanding. It is simple and quick to use. It allows the prescriptions to be filled in a timely manner and offers all basic needs for accuracy. It does allow ordering through the system with setting of order points and single, batch, applying of the order.

Cons

As of today it offers no configuration to Outcomes or Mirixa. If you make an error or need to change information on a prescription it takes too many steps. One fairly new feature shows when a prescription is not equivalent to the product prescribed or dispensed (when changing NDC numbers). The issue that arises with this is when you change the prescribed drug it does not give an equivalent product but keeps the different drug and makes you make an extra step to change it.

Comments

"The program is user friendly and simple. I started here at Plaza on 5/21/18 and was able to pick it up in 2 days. That was great. When you get a rejection or need to input override codes it gets somewhat confusing (compared to chain pharmacy programs). The most important aspect of this system I can stress is their customer service. It is outstanding! They answer the phone directly and I have never spent more than 5 minutes on the phone with an issue. "
Overall -
25 2 / 5 Stars
Added Jul 6, 2018
Located in Arkansas, Using RxMaster Pharmacy Systems since 2013
Features -
25 2 / 5 Stars
Customer Service -
15 1 / 5 Stars
Ease of Use -
25 2 / 5 Stars
Fits Needs -
25 2 / 5 Stars
Wholesaler Integration -
25 2 / 5 Stars
Wholesaler - Morris & Dickson

Pros

This system is ok if you want to do the bare minimum. If you want to do anything with modern technology, this system is not for you. Would not recommend.

Cons

Our normal customer service is fine and has been helpful. However, when we told them we were switching systems the owner of the company got on the phone and began to lecture me about how this company is his lifeblood and he will be damned if he helps us convert to a new system.

Comments

"In short, don't switch to this system. It is outdated and the owner seems to be in denial about this. He is extremely pompous, rude and unprofessional. "
Overall -
55 5 / 5 Stars
Added Nov 24, 2017
Located in Arkansas, Using RxMaster Pharmacy Systems since 1992
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Cardinal Health

Pros

When you call you get a real person. They log in from their office and can fix anything on the spot. The software is very user friendly.

Cons

they are working on integrating it to phone systems and are also working on an ap for smart phones I don't have many cons to tell you bc they are that good

Comments

"This is by far and away the BEST software system I have ever worked on. Don't let all the big companies out there wooo you over....go with a small company that gives you personal service."