Pharmacy Software Reviews & Tools

RXQ by Liberty Software Reviews
45 4 / 5 Stars

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Overall -
45 4 / 5 Stars
Added Feb 15, 2018
Located in Alabama, Using RXQ by Liberty Software since 2010
Features -
45 4 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - McKesson Corp.

Pros

Easy to use. company constantly tries to add new features. Customer service. When you get someone on phone, they stick with you until problem is fixed.

Cons

Over the years, the wait time on the phone is getting longer. I used to brag about how fast they would get to you,,,but slipping a little

Comments

"Overall, I like this company because they seem to center their new features towards making it easy on the independent pharmacist. They listen to our suggestions. This product has lots of features that I still haven't implemented."
Overall -
45 4 / 5 Stars
Added Feb 13, 2018
Located in Georgia, Using RXQ by Liberty Software since 2017
Features -
35 3 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
35 3 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration - Not Rated
Wholesaler - Cardinal Health

Pros

Bar code reader E1 feature for insurance Document scanner Records Pseudo sales Signature log Nightly Back-up Warns you of other bags possibly for patients Cover My Meds for PAs

Cons

Use of Mouse entirely too much Difficult screen to read Doesn't find a lot of prescribers in the quick find Doesn't find data per birthdays but by name Print out Escripts every time

Comments

"We recently changed to this system from Cost Effective, it is very different and we are having trouble learning the program. After we finally figure out all the features I think we will be more satisfied."
Overall -
55 5 / 5 Stars
Added Dec 18, 2017
Reviewed by TRI-MED MEDICAL PHARMACY Located in Florida, Using RXQ by Liberty Software since 2012
Features -
45 4 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - Amerisource Bergen (ABC)

Pros

EASE OF USE, CAN TRAIN AN EMPLOYEE AND HAVE THEM ON THEIR OWN IN DAYS. SOFTWARE COMES WITH SIGS INSTALLED BUT IT IS EASY TO ADD OUR YOUR OWN. TRANSLATION TO SPANISH FOR LABLES IS A BREEZE.

Cons

COULD USE MORE FEATURES FOR LONG TERM CARE. CURRRENTLY DOES NOT KEEP RECORDS OF DISCONTINUATION DATES. MEDS SUBSTITIONS WERE SOMETIMES TRICKY BUT THAT PROBLEM HAS BEEN RESOLVED

Comments

"WE HAVE USED THE SOFTWARE FOR MANY YEARS AND ARE VERY HAPPY. THEY HAVE ADDED FUNCTIONS AND FEATURES AT OUR REQUEST. ORIGINALLY THERE WAS NO INTEGRATION WITH EMARS NOW THEY INTEGRATE WITH MANY IF NOT ALL OF THEM"
Overall -
25 2 / 5 Stars
Added Aug 31, 2017
Located in Illinois, Using RXQ by Liberty Software since 2017
Features -
35 3 / 5 Stars
Customer Service -
25 2 / 5 Stars
Ease of Use -
25 2 / 5 Stars
Fits Needs -
35 3 / 5 Stars
Wholesaler Integration -
25 2 / 5 Stars
Wholesaler - H.D. Smith

Pros

gets the job done for the most part. It stores customers information correctly and can be easy to learn the basics.

Cons

too many steps for one simple operation, does not update properly, does not sync with ipad a lot of the times

Comments

"the software is very annoying most of the time. It does not function quickly, several steps must be done in order to do a simple task. "
Overall -
45 4 / 5 Stars
Added Mar 2, 2012
Located in Georgia, Using RXQ by Liberty Software since 2011
Features -
55 5 / 5 Stars
Customer Service -
35 3 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - McKesson Corp.

Pros

The software has intuitive design, easy to operate and easy to find function. It is windows based system, so easy to navigate for different operation. The software lay out is nice, I like that. It has commercial as well as medicare insurance look up tool, automated prior authorization tool. It also generate refill request and send fax to Dr.office without having us to manually print and fax. Overall, this pharmacy software is good for any retail pharmacy with all capability.

Cons

AS this is new windows based system, has lot of functionality..sometime it get freeze..it depend on ur computer system also.,other than that the system is excellent. They are fixing some glitches by providing online update also. The customer service need to improve a little bit also.

Comments

"Good."