Pharmacy Software Reviews & Tools

PrimeRx By Micro Merchant Reviews
45 4 / 5 Stars

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Overall -
35 3 / 5 Stars
Added Apr 29, 2019
Located in Texas, Using PrimeRx By Micro Merchant since 2016
Features -
45 4 / 5 Stars
Customer Service -
15 1 / 5 Stars
Ease of Use -
35 3 / 5 Stars
Fits Needs -
35 3 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - Amerisource Bergen (ABC)

Pros

Does the basic retail workflow. Not good for any value added features, price updates, adherence support, IVR integration etc.

Cons

Half baked features, practically useless support, it's rarely ever a positive experience interacting with support.

Comments

"We have been using PrimeRx for over 3 years, initially as an employee and now as owner. Their product does very basic things, once you dig deep you 'll start realizing that most features are half baked and it becomes clear that the data that is critical to managing the pharmacy is not provided in a way that creates confidence. Their support is sub-par at best, rarely find competence and processes do not help either example, no account managers exist."
Overall -
55 5 / 5 Stars
Added Feb 7, 2019
Reviewed by Santa isabel pharmacy inc Located in New York, Using PrimeRx By Micro Merchant since 2012
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

We are using Prime rx since 2012 and the system is great the system is really easy to run we remoned it to any new pharmacy

Cons

We dont have any problems with the program until now everithing is working fine we dont see any cons in this system

Comments

"We recommend micromerchants to any pharmacy who want to swicth or any new pharmacy also the service is great"
Overall -
55 5 / 5 Stars
Added Feb 6, 2019
Reviewed by king blvd pharmacy Located in New Jersey, Using PrimeRx By Micro Merchant since 2010
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Amerisource Bergen (ABC)

Pros

ease of use user friendly great customer service helps solve any issues very quickly and efficiently

Cons

no bad comements have been using for last 9 years with out any issues at all, only issue is sometimes the reps language skills

Comments

"i woulkd recomemend this software to anybody that is ready to start their own pharmacy, ease of use and cost make it the best"
Overall -
55 5 / 5 Stars
Added Nov 19, 2018
Located in Texas, Using PrimeRx By Micro Merchant since 2018
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - McKesson Corp.

Pros

PrimeRx provides great customer service. The software is easy to use and fast speed. It provides everything we need for daily operating of specialty/non-specialty independent pharmacy.

Cons

I have no complain so far about this system. I have used 5 different pharmacy system and this has been the best so far.

Comments

"Great software: easy, simple, fast and well supported. I would highly recommended this software for other independent pharmacies. "
Overall -
55 5 / 5 Stars
Added Aug 20, 2018
Located in New York, Using PrimeRx By Micro Merchant since 2014
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Amerisource Bergen (ABC)

Pros

Excellent customer service and tech support available on call. Supports mainly ninety nine percent of the pharmacy needs.

Cons

Periodic updates may not apply to every user and for those request that are asked to be updated takes too long for the review panel to look at and approve.

Comments

"Overall, great experience! Easy to learn and can accommodate to different pharmacy practice settings. "