Pharmacy Software Reviews & Tools

PrimeRx By Micro Merchant Reviews
45 4 / 5 Stars

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Overall -
35 3 / 5 Stars
Added Jun 28, 2018
Located in New Jersey, Using PrimeRx By Micro Merchant since 1995
Features -
45 4 / 5 Stars
Customer Service -
35 3 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - Cardinal Health

Pros

EASE OF USEAGE OF INPUTING INSURANCES, MEDICATIONS, PATIENT INFO, ETC. PROCESSING INFORMATION WITHOUT HASSLES

Cons

NOT MUCH ; SERVICES SUCH AS PRIME DELIVERY AND OTHER THINGS ARE A LA CARTE. UPDATES WITH SEVERAL BUGS

Comments

"EASY AND SIMPLE TO USE BUT WITH CONSTANT UPDATES, KINKS HAVE TO BE RESOLVED. SOMEWHAT OF A HASSLE BECAUSE IT RELIES ON MICROSOFT"
Overall -
55 5 / 5 Stars
Added May 3, 2018
Reviewed by E-Z HealthMart Pharmacy Located in New Jersey, Using PrimeRx By Micro Merchant since 2014
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - McKesson Corp.

Pros

Easy to use, fast service, knowledgeable staff. Any time I have a problem with a pharmacy claim or anything regarding the computer or register software, the staff at Micro Merchant is very quick to fix any problems.

Cons

I don't have any cons to include in the comments. I do not know all that they do for us as a pharmacy, but I have no complaints so far.

Comments

"MicroMerchant is a great pharmacy software provider. They offer quick service and their staff are knowledgeable to help with any problems we have with the software for the computer and register."
Overall -
55 5 / 5 Stars
Added Apr 6, 2018
Reviewed by Sayreville Pharmacy Located in New Jersey, Using PrimeRx By Micro Merchant since 2003
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Morris & Dickson

Pros

The software is very easy to use and is great for new pharmacists to learn. The software is also pretty fast

Cons

The system will sometimes freeze, and the electronic scripts will not come right away so we would have to restart our computers

Comments

"The software is overall very easy to use and IT support is great, any time there is a problem they fix it right away."
Overall -
55 5 / 5 Stars
Added Apr 4, 2018
Reviewed by king blvd pharmacy Located in New Jersey, Using PrimeRx By Micro Merchant since 2010
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Cardinal Health

Pros

TO USE, EASILY UPDATES WITH CURRENT REQUIREMENTS, VERY EASY TO LEARN, QUICK AND EFFIECIENT SOFTWARE, HAVE BEEN UJSING FOR LAST 8 YEARS

Cons

HARD TO GET IN TOUCH WITH SUPPORT, SOMETIMES HARD TO UNDERTSNAD TECH, MAYBE FROM A CALL CENTER, FEES LITTLE HIGER

Comments

"GOOD OVERALL SOPFTWARE TO USE FOR A NEW PHARMACY SETUP, WOULD RECOMMEND IT TO FRIENDS WHO ARE INTERESTED IN GETTING TINTO PHARMACY BUSINESS"
Overall -
25 2 / 5 Stars
Added Mar 28, 2018
Located in Missouri, Using PrimeRx By Micro Merchant since 2012
Features -
25 2 / 5 Stars
Customer Service -
15 1 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
25 2 / 5 Stars
Wholesaler Integration -
15 1 / 5 Stars
Wholesaler - Smith Drug Company

Pros

Simple to use. It can process part B claims. It can allow for bulk scanning of RX images to be attached to scripts.

Cons

Terrible customer service. Often the answer is "next update". You have to pay a monthly fee for every feature, including document scanning and integration with fedex/ups. It can not handle compounds. You can do it if you have to but it is difficult at best. Did I mention the terrible customer service? I've been told things that are just incorrect when they couldn't figure out how to solve the problem. The drug database had an issue when we started using it so they imported another pharmacies data. My drug counts will never be correct in the system.

Comments

"If you need a pharmacy processing system, it'll work. Long term costs for "added features" that are standard with other systems. I dread any issue that requires me to call. I've taught my self as much as possible about it so I can avoid it. I always ask them to show me what they changed so I can do it myself later."