Pharmacy Software Reviews & Tools

PrimeRx By Micro Merchant
45 4 / 5 Stars

Top Reviews

Most Favorable

55 5 / 5 Stars
"I been with MicroMerchant for three years and I can truly say, they are the best people i ever..."

Least Favorable

25 2 / 5 Stars
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45 Customer Reviews in 12 States

The following shows the U.S. states for which this product has been reviewed to date.
- Review
- No Review
- Review
- No Review

Latest Reviews



Overall -
55 5 / 5 Stars
Added Nov 19, 2018
Located in Texas, Using PrimeRx By Micro Merchant since 2018
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - McKesson Corp.

Pros

PrimeRx provides great customer service. The software is easy to use and fast speed. It provides everything we need for daily operating of specialty/non-specialty independent pharmacy.

Cons

I have no complain so far about this system. I have used 5 different pharmacy system and this has been the best so far.

Comments

"Great software: easy, simple, fast and well supported. I would highly recommended this software for other independent pharmacies. "
Overall -
55 5 / 5 Stars
Added Aug 20, 2018
Located in New York, Using PrimeRx By Micro Merchant since 2014
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Amerisource Bergen (ABC)

Pros

Excellent customer service and tech support available on call. Supports mainly ninety nine percent of the pharmacy needs.

Cons

Periodic updates may not apply to every user and for those request that are asked to be updated takes too long for the review panel to look at and approve.

Comments

"Overall, great experience! Easy to learn and can accommodate to different pharmacy practice settings. "
Overall -
55 5 / 5 Stars
Added Feb 16, 2018
Located in Michigan, Using PrimeRx By Micro Merchant since 2015
Features -
45 4 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
15 1 / 5 Stars
Wholesaler - Cardinal Health

Pros

Primerx is still cost effective and easy to navigate. It is windows based. The help desk are readily available to help re-adjudication by syncing into our system through team viewer.

Cons

ISSUES WITH THE SCREEN FREEZING PERIODICALLY. ALTHOUGH THE SOFTWARE HAS GREAT FEATURES IT APPEARS THAT SOME OF THE TECHNICIANS DON'T KNOW HOW TO USE THEM.

Comments

"I would recommend this software to a colleague! It's absolutely not price prohibitive and easy to learn."
Overall -
35 3 / 5 Stars
Added Jun 28, 2018
Located in New Jersey, Using PrimeRx By Micro Merchant since 1995
Features -
45 4 / 5 Stars
Customer Service -
35 3 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - Cardinal Health

Pros

EASE OF USEAGE OF INPUTING INSURANCES, MEDICATIONS, PATIENT INFO, ETC. PROCESSING INFORMATION WITHOUT HASSLES

Cons

NOT MUCH ; SERVICES SUCH AS PRIME DELIVERY AND OTHER THINGS ARE A LA CARTE. UPDATES WITH SEVERAL BUGS

Comments

"EASY AND SIMPLE TO USE BUT WITH CONSTANT UPDATES, KINKS HAVE TO BE RESOLVED. SOMEWHAT OF A HASSLE BECAUSE IT RELIES ON MICROSOFT"
Overall -
55 5 / 5 Stars
Added May 3, 2018
Reviewed by E-Z HealthMart Pharmacy Located in New Jersey, Using PrimeRx By Micro Merchant since 2014
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - McKesson Corp.

Pros

Easy to use, fast service, knowledgeable staff. Any time I have a problem with a pharmacy claim or anything regarding the computer or register software, the staff at Micro Merchant is very quick to fix any problems.

Cons

I don't have any cons to include in the comments. I do not know all that they do for us as a pharmacy, but I have no complaints so far.

Comments

"MicroMerchant is a great pharmacy software provider. They offer quick service and their staff are knowledgeable to help with any problems we have with the software for the computer and register."