Pharmacy Software Reviews & Tools

PrimeRx By Micro Merchant
45 4 / 5 Stars

Top Reviews

Most Favorable

55 5 / 5 Stars
"overall the basic version of micro merchant's prime Rx is very useful. It very fast, and easy to..."

Least Favorable

25 2 / 5 Stars
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43 Customer Reviews in 11 States

The following shows the U.S. states for which this product has been reviewed to date.
- Review
- No Review
- Review
- No Review

Latest Reviews



Overall -
35 3 / 5 Stars
Added Jun 28, 2018
Located in New Jersey, Using PrimeRx By Micro Merchant since 1995
Features -
45 4 / 5 Stars
Customer Service -
35 3 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - Cardinal Health

Pros

EASE OF USEAGE OF INPUTING INSURANCES, MEDICATIONS, PATIENT INFO, ETC. PROCESSING INFORMATION WITHOUT HASSLES

Cons

NOT MUCH ; SERVICES SUCH AS PRIME DELIVERY AND OTHER THINGS ARE A LA CARTE. UPDATES WITH SEVERAL BUGS

Comments

"EASY AND SIMPLE TO USE BUT WITH CONSTANT UPDATES, KINKS HAVE TO BE RESOLVED. SOMEWHAT OF A HASSLE BECAUSE IT RELIES ON MICROSOFT"
Overall -
55 5 / 5 Stars
Added Feb 16, 2018
Located in Michigan, Using PrimeRx By Micro Merchant since 2015
Features -
45 4 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
15 1 / 5 Stars
Wholesaler - Cardinal Health

Pros

Primerx is still cost effective and easy to navigate. It is windows based. The help desk are readily available to help re-adjudication by syncing into our system through team viewer.

Cons

The software still tends to freeze intermittently sometime. At this point I have to go on task manager, delete/remove "phx" and restart the software. That tends to be very annoying especially when you have patients waiting. This issue has to be resolved because sometimes my technicians have to shut down the system and restart.

Comments

"I would recommend this software to a colleague! It's absolutely not price prohibitive and easy to learn."
Overall -
55 5 / 5 Stars
Added May 3, 2018
Reviewed by E-Z HealthMart Pharmacy Located in New Jersey, Using PrimeRx By Micro Merchant since 2014
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - McKesson Corp.

Pros

Easy to use, fast service, knowledgeable staff. Any time I have a problem with a pharmacy claim or anything regarding the computer or register software, the staff at Micro Merchant is very quick to fix any problems.

Cons

I don't have any cons to include in the comments. I do not know all that they do for us as a pharmacy, but I have no complaints so far.

Comments

"MicroMerchant is a great pharmacy software provider. They offer quick service and their staff are knowledgeable to help with any problems we have with the software for the computer and register."
Overall -
55 5 / 5 Stars
Added Apr 6, 2018
Reviewed by Sayreville Pharmacy Located in New Jersey, Using PrimeRx By Micro Merchant since 2003
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Morris & Dickson

Pros

The software is very easy to use and is great for new pharmacists to learn. The software is also pretty fast

Cons

The system will sometimes freeze, and the electronic scripts will not come right away so we would have to restart our computers

Comments

"The software is overall very easy to use and IT support is great, any time there is a problem they fix it right away."
Overall -
55 5 / 5 Stars
Added Apr 4, 2018
Reviewed by king blvd pharmacy Located in New Jersey, Using PrimeRx By Micro Merchant since 2010
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Cardinal Health

Pros

TO USE, EASILY UPDATES WITH CURRENT REQUIREMENTS, VERY EASY TO LEARN, QUICK AND EFFIECIENT SOFTWARE, HAVE BEEN UJSING FOR LAST 8 YEARS

Cons

HARD TO GET IN TOUCH WITH SUPPORT, SOMETIMES HARD TO UNDERTSNAD TECH, MAYBE FROM A CALL CENTER, FEES LITTLE HIGER

Comments

"GOOD OVERALL SOPFTWARE TO USE FOR A NEW PHARMACY SETUP, WOULD RECOMMEND IT TO FRIENDS WHO ARE INTERESTED IN GETTING TINTO PHARMACY BUSINESS"