Pharmacy Software Reviews & Tools

PioneerRx Pharmacy Software Reviews
55 5 / 5 Stars

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Overall -
55 5 / 5 Stars
Added Oct 9, 2019
Reviewed by Kaup Pharmacy Using PioneerRx Pharmacy Software since 2015
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

I like that it is so user friendly. I like when there is an adjudication rejection, the codes pretty much tell me what I need to change, or what the additional input I may need. I have trained several techicians on this software since it's impletmentation and it is very "teacher friendly". I also LOVE that 2 or more techs/pharmacists can be in the same patient profile at the same time. This was not the case with our previous software...and this may seem like a small detail, but in practice, it make a huge difference!

Cons

I am still finding little "short-cuts" to make the entire process go faster. It would be nice to be able to have maybe a central site to "find" these short-cuts since they are available. Other than that...I cannot at the moment think of anything else. I am pretty happy with the system.

Comments

"I work with input daily. I find the software very user friendly. "
Overall -
55 5 / 5 Stars
Added Oct 7, 2019
Reviewed by First Elite Pharmacy Using PioneerRx Pharmacy Software since 2019
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

Staffs make every request happening. Everything is very easy to deal with. Daniel (the representative installer) make sure we have smooth transaction. Staffs response is very fast and make sure things are go smoothly. The application has so many option that more than what I need.

Cons

No complain here. Beside our staff have to learn the new application which is expected. Everything is working well.

Comments

"Very well smooth transition"
Overall -
55 5 / 5 Stars
Added Oct 3, 2019
Reviewed by Mac's Pharmacy Using PioneerRx Pharmacy Software since 2019
Features -
55 5 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - Not Rated

Pros

The customer service is wonderful. The system I used previously would take hours if not days to get an answer to a question. With pioneer we have someone on the line sometimes within minutes

Cons

Honestly, I can't think of anything at this time. It is a great system.

Comments

"Great experience"
Overall -
55 5 / 5 Stars
Added Sep 24, 2019
Reviewed by Healthcare Express Pharmacy Using PioneerRx Pharmacy Software since 2019
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

THE SYSTEM HAS VERY LITTLE ROOM FOR ERROR, AND IF A PROMBLEM DOES ARISE WE CAN CHECK WORKFLOW/CLAIMS AND FIGURE THE PROBLEM OUT AND ALSO SEE WHO MADE THE ERROR. I ALSO LIKE THE COMMENTS YOU CAN LEAVE FOR THE WORKSTATIONS AND NOT HAVE TO KEEP UP WITH PAPER THAT MAY GET LOST.

Cons

THE SYSTEM IS GREAT. I HAVE REALLY ENJOYED LEARNING THE SYSTEM AND STILL LEARNING THINGS DAILY. I LOVE THAT ITS DUMMY PROOF AND LEAVES ROOM FOR VERY FEW ERRORS THANKS PIONEER FOR THIS WONDERFUL SYSTEM

Comments

"GREAT"
Overall -
55 5 / 5 Stars
Added Sep 20, 2019
Reviewed by Tyro Family Pharmacy Using PioneerRx Pharmacy Software since 2017
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

vincent, he helped me in more ways than you can imagine!!!! he was a very helpful individual, who took the time to explain everything that i needed to know. than you for employing vincent.

Cons

there is absolutely nothing that could be better with the pioneer system, i am making this sentence long...done to meet my 100ct characters

Comments

"amazing"