Pharmacy Software Reviews & Tools

PioneerRx Pharmacy Software Reviews
55 5 / 5 Stars

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Overall -
55 5 / 5 Stars
Added May 3, 2018
Located in Louisiana, Using PioneerRx Pharmacy Software since 2013
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - Morris & Dickson

Pros

The software is accessible and easy to use for the staff. The customer support is fantastic for software and hardware support. They have assisted us in various situations in quick time. The MTM integration is very helpful to avoid deadlines as well as CoverMyMeds to check on prior authorizations. The refill request queue is helpful to follow through on whether or not doctors have approved or denied requests. It is also helpful with various types of reports. The med sync tool has also been helpful. The various report tools are remarkable.

Cons

The variety of reports available can be challenging when a specific item or claim needs to be isolated. MTM integration, which useful, can be repetitive at times. Products do not always match metric size when they are first imported into the system, which can be confusing in terms of cost submission at times.

Comments

"I enjoy using the Pioneer software because it makes the workflow simpler. It is very useful and easy to access. Printing reports and checking on MTM's and other tasks are made much easier by the system, The customer support is fantastic and I cannot recommend the software based on their assistance highly enough."
Overall -
55 5 / 5 Stars
Added Mar 29, 2018
Located in New York, Using PioneerRx Pharmacy Software since 2015
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Other

Pros

The product is good. It is easy to use. Usually works pretty quickly. Easy to look up information. good support

Cons

This system freezes alot. If one printer doesnt work then the whole system crashes. Sometimes it takes a long time to turn on in the morning

Comments

"Overall i like this system. its simple and makes sense. its easy to use and pretty quick. Good to use "
Overall -
55 5 / 5 Stars
Added Feb 28, 2018
Located in Arkansas, Using PioneerRx Pharmacy Software since 2017
Features -
55 5 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - McKesson Corp.

Pros

Minimal learning curve for everyday use, efficient, has everything you could possibly need in a pharmacy system

Cons

Some of the extra capabilities of the system are fairly hard to learn. (ordering, medsync). Have had some rude customer service representatives.

Comments

"Great system! I've used 9 different pharmacy systems and this is by far the best. I can't imagine using any other system than Pioneer. "
Overall -
55 5 / 5 Stars
Added Feb 21, 2018
Located in Montana, Using PioneerRx Pharmacy Software since 2014
Features -
45 4 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - McKesson Corp.

Pros

This is a very easy to use system. It has a great built in workflow with tablet images and very nice scanning capabilities. Insurance billing is made extremely easy.

Cons

Not much of a down side with this system. The only issues we have run into is that the help desk isn't available nights or weekends

Comments

"This system is very intuitive. I am able to accomplish everything that I need to manage my independent pharmacy with this software. The built is workflow is a major bonus. They are constantly doing updates to improve the product too."
Overall -
55 5 / 5 Stars
Added Feb 19, 2018
Located in Missouri, Using PioneerRx Pharmacy Software since 2017
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Cardinal Health

Pros

PioneerRx has so many reporting features! I am able to keep an eye on my profitability so much easier now. I watch my gross profit per Rx on a daily basis now.

Cons

I am only putting something here because I have to. The only con that i can think of is that there are so many features that it may be overwhelming to some people.

Comments

"Overall we love the system. It took some time to learn everything, but it has been a game changer for us! "