Pharmacy Software Reviews & Tools

PioneerRx Pharmacy Software Reviews
55 5 / 5 Stars

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Overall -
55 5 / 5 Stars
Added Dec 18, 2019
Reviewed by Cheek & Scott Drugs Using PioneerRx Pharmacy Software since 2019
Features -
45 4 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

I have over 10 years experience in pharmacy and I am very pleased with Pioneerrx. It is easy to use and very intuitive. My top nine favorite things are: 1) Color coded profiles 2) Ability to set view the way that I want it, to fit my responsibilities 3) That point of sale is integrated with Pioneerrx 4) Cycle Fill is simple, straigt foreward and easy to use 5) Task reminder is awesome! 6)The ability to proactively fax md for refills on last fill 7) The ability to have multiple Pioneer windows open 8) The "workflow intake" option, to scan in scripts while maintaining current task. 9) The general setup; navigation is easy.

Cons

1) Having an easier accesable tab to check what is in "waiting for fill" status. 2) Double billing could be a little bit more straightforward; part of this is due to lack of understanding of what information and how the information is submitted to insurance.

Comments

"The first week was difficult; but after that, I began to love Pioneerrx because it is so intuitive."
Overall -
55 5 / 5 Stars
Added Dec 17, 2019
Reviewed by Medmarx- TBD, OH Using PioneerRx Pharmacy Software since 2019
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

Well designed software. All different queues are very helpful. Great integration with the POS system. Very easy to add retail items from different suppliers. Excellent customer service team. Everyone from the hardware, software, account managers are very helpful.

Cons

Little bit of a learning curve in the beginning but worth it. At times the pos seems a little slower but could be the network and not the system itself.

Comments

"Easy to use and feature rich."
Overall -
55 5 / 5 Stars
Added Dec 10, 2019
Reviewed by PharmCap Central Using PioneerRx Pharmacy Software since 2019
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

The detailed reports you can pull out and adjust. The ability to customize several areas of the software. Love the color coding to easily spot refills on their profiles. Dragging columns in to the headers to sort data. The workflow queues are great and easy to work through. Tracking IOU's and the med sync sytem is super helpful.

Cons

The shortcuts in the quick access toolbar will disappear quite frequently with no rhyme or reason. The ability to transfer in multiple RX's using the transfer information. I wish the system printed a unique form when you fill a compound prescription showing the date, the compound dispensed, the lot# of said compound, the ingredients used and the patient info as well to keep a log of. Our state like a log book of this information. I think I can create one but haven't had experience in doing that yet

Comments

"Robust software with easy to use prompts."
Overall -
55 5 / 5 Stars
Added Dec 9, 2019
Reviewed by Mabank Family Pharmacy Using PioneerRx Pharmacy Software since 2017
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

I love all the cool options we have to meet the expectations at work! The defferent options to fit all work areas are great. Very satisfied with the customer service from pioneer! Its awsome features really make the system unique and of high quality.

Cons

Nothing much. I am very satisfied with the over all service we get. Fantastic! Definetely fits all needs.

Comments

"It was awsome !!! "
Overall -
55 5 / 5 Stars
Added Dec 4, 2019
Using PioneerRx Pharmacy Software since 2019
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

simple and easy to navigate, easy to learn and great tech support, fast responses and great assistance from help desk. I like color coding on patients profile. i love that you can have several windows open at once. Overall, the system is great has lots of functions that is available to use, very friendly and simple to use. It is very intergarted and compatiable with other devices. I love the delivery app and receipt functions. the drive thru app also has great features . I dont think cvs or walgreens' system is close to it . the best system ever found. nothing else can compete with the system thank you very much

Cons

need to modify how to put patient notes during fill request, monthly cost could be better probably also need to improve on double billing gets confusing sometimes, otherwise everything else looks like a very good system

Comments

"very easy to use"