Pharmacy Software Reviews & Tools

PioneerRx Pharmacy Software Reviews
55 5 / 5 Stars

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Overall -
55 5 / 5 Stars
Added Jul 5, 2018
Reviewed by Healthridge Pharmacy Located in North Carolina, Using PioneerRx Pharmacy Software since 2014
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - NC Mutual Wholesale Drug Company

Pros

Very user friendly and great customer service. Anytime you have an issue, Pioneer is quick to help you resolve it.

Cons

I have little to no Cons with the software. There are a few inventory features that if not utilized correctly, can really mess up your inventory.

Comments

"I would recommend PioneerRx to everyone. I don't know about the LTC community, but as far as retail pharmacy goes, there is none better. "
Overall -
55 5 / 5 Stars
Added May 24, 2018
Reviewed by mansfield drug Located in Louisiana, Using PioneerRx Pharmacy Software since 2017
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Cardinal Health

Pros

Pioneer is easy to use, quick and simple. Pioneer helps me get my job done. The system is easy to use to look up things, everything is easy to find and the information is accurate. The personal info for the clients is easy to put into the system and keep up with if you need to make changes.

Cons

I can't think of any improvements as of right now. ;) The system is very easy, it is fast and accurate.

Comments

"Pioneer is easy to use, quick and simple. Pioneer helps me get my job done. The system is easy to use to look up things, everything is easy to find and the information is accurate. The personal info for the clients is easy to put into the system and keep up with if you need to make changes. "
Overall -
55 5 / 5 Stars
Added May 17, 2018
Reviewed by Induction Works Located in Pennsylvania, Using PioneerRx Pharmacy Software since 2015
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - McKesson Corp.

Pros

Pioneer support team is always very friendly and helpful. I like the colors of the system to help determine patients medication. Keyboard short cuts are nice to have. The ability to run reports and customize those reports are helpful to the business success.

Cons

Sometimes the pioneer system does "not respond" so it takes a few seconds for the system to load back up which can be frustrating if in the middle of something. The responsiveness of Pioneer lags and Errors occur which are hard to understand with the coding language.

Comments

"Pioneer is very user friendly and easy to get acquainted with. Overall, I would recommend the software for all Pharmacies to help their workflow."
Overall -
55 5 / 5 Stars
Added May 3, 2018
Located in Louisiana, Using PioneerRx Pharmacy Software since 2013
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - Morris & Dickson

Pros

The software is accessible and easy to use for the staff. The customer support is fantastic for software and hardware support. They have assisted us in various situations in quick time. The MTM integration is very helpful to avoid deadlines as well as CoverMyMeds to check on prior authorizations. The refill request queue is helpful to follow through on whether or not doctors have approved or denied requests. It is also helpful with various types of reports. The med sync tool has also been helpful. The various report tools are remarkable.

Cons

The variety of reports available can be challenging when a specific item or claim needs to be isolated. MTM integration, which useful, can be repetitive at times. Products do not always match metric size when they are first imported into the system, which can be confusing in terms of cost submission at times.

Comments

"I enjoy using the Pioneer software because it makes the workflow simpler. It is very useful and easy to access. Printing reports and checking on MTM's and other tasks are made much easier by the system, The customer support is fantastic and I cannot recommend the software based on their assistance highly enough."
Overall -
55 5 / 5 Stars
Added Mar 29, 2018
Located in New York, Using PioneerRx Pharmacy Software since 2015
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Other

Pros

The product is good. It is easy to use. Usually works pretty quickly. Easy to look up information. good support

Cons

This system freezes alot. If one printer doesnt work then the whole system crashes. Sometimes it takes a long time to turn on in the morning

Comments

"Overall i like this system. its simple and makes sense. its easy to use and pretty quick. Good to use "