Pharmacy Software Reviews & Tools

PioneerRx Pharmacy Software Reviews
55 5 / 5 Stars

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Overall -
55 5 / 5 Stars
Added Apr 28, 2020
Reviewed by Medicine Shoppe Using PioneerRx Pharmacy Software since 2020
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

I LOVE THIS SYSTEM BECAUSE IT MAKES EVERYTHING EASIER INCLUDING CONTACTING DOCTORS, SUBMITTING PRIOR AUTHORIZATIONS, AND FILLING PRESCRIPTIONS. I ALSO LIKE THE SYNC SYSTEM. I LIKE HOW IT CONTACTS PATIENTS VIA TEXT. I ALSO REALLY LIKE THE SUPPORT SYSTEM. IF I HAVE A QUESTION, I AM CONTACTED ALMOST IMMEDIATELY!

Cons

I FEEL THAT THERE COULD BE MORE TRAINING TO MAKE US MORE PROFITABLE. I THINK THERE SHOULD BE MORE TRAING FOR THE SYNC PROGRAM.

Comments

"I FEEL THAT THIS SYSTEM MAKES EVERYDAY SITUATIONS EASIER"
Overall -
55 5 / 5 Stars
Added Apr 24, 2020
Reviewed by Volunteer Pharmacy Using PioneerRx Pharmacy Software since 2019
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - Not Rated

Pros

It's very user friendly and easy to customize to our needs at the pharmacy. Being a compounding pharmacy, it's also easy to use the software for all of those needs as well. PioneerRx is one of the best software's I've ever used, and if we ever have a problem, the support staff is always quick, helpful, and very nice!

Cons

I would add a few other options on the compounding side, but other than that, I wouldn't change anything.

Comments

"Easy to use with great features and an overall excellent software!"
Overall -
55 5 / 5 Stars
Added Apr 22, 2020
Reviewed by Charleston Cancer Center Using PioneerRx Pharmacy Software since 2019
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

It is very easy to navigate and when there is an issue or I have a question I love being able to just click the phone icon and submit my request for a call back instead of being tied up on a phone waiting my turn. I also love that most issues can be resolved quickly -puur

Cons

Wouls like to be able to delete mistakes when typing comments, such as these. Not sure why that is not an option or why I can't seem to get it to work without having to restart all the commentshSj

Comments

"I have only been with the company since August 2019 so this is really the only softwarer I have used"
Overall -
55 5 / 5 Stars
Added Apr 21, 2020
Reviewed by Health Innovations Pharmacy of Laurinburg - Laurinburg, NC Using PioneerRx Pharmacy Software since 2019
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

Everything is wonderful. I love everything. The ease of finding insurance without having to wait for customer to come in or for us to call them. When we send a message about fixing something or showing us what to do. The response is quick and always friendly. I would recommend this to everyone.

Cons

Nothing needes to changed. The only thing I wish that we could get is that when you scan 1 ticket it scans all tickets for patient, that way if we are missing something we know it is hanging up in another bag.

Comments

"Better options than other softwares I have worked with."
Overall -
55 5 / 5 Stars
Added Apr 21, 2020
Reviewed by MVA Health Center Pharmacy - Fairmont, WV Using PioneerRx Pharmacy Software since 2019
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

It is extremely easy to navigate and customer support has been wonderful, when we need assistance. It was a smooth transition from our old system and the representative that was sent, to aid in the intitial set up, was very knowledegable. We have had very few issues with the system and when an issue arises, customer support assists us in taking care of it immediately.

Cons

At this time, I dont have any complaints or suggestions, for better service. The system is great, the service is fantastic and we are very pleased, with Pioneer,

Comments

"The system itself and guidance from Customer Support, has made this experience wonderful!"