Pharmacy Software Reviews & Tools

PioneerRx Pharmacy Software
55 5 / 5 Stars

Top Reviews

Most Favorable

55 5 / 5 Stars
"Travis Twilligear"

Least Favorable

45 4 / 5 Stars
"WE REALLY LOVE PIONEER SOFTWARE. IT ALSO WORKS VERY WELL FOR OUR ACCOUNTS RECEIVABLES FOR OUR CREDIT..."

674 Customer Reviews in 39 States

The following shows the U.S. states for which this product has been reviewed to date.
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Latest Reviews



Overall -
55 5 / 5 Stars
Added Feb 13, 2019
Reviewed by Sweet Springs Pharmacy Using PioneerRx Pharmacy Software since 2017
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

I love the IOU, multiple NDC dispensing and mutliple inventory file features! The ease of use and the overall effeciency is much improved over our last system. It is also very easy to learn and the Point of Sale being tied into the system makes for a seamless and great start to finish product.

Cons

We would love to see a "Total Price" for presriptions ready for pickup at the bottom of the patient Rx Profile. This way we can quickly and effeciently relay to a patient on the phone (or in person) what the total due is for all of the medications we have ready!

Comments

"Absolutely wonderful software program for a pharmacy. Exceptionally better than any other."
Overall -
55 5 / 5 Stars
Added Feb 13, 2019
Reviewed by Richmond Drug Using PioneerRx Pharmacy Software since 2013
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

I love how easy this system is to navigate and how quickly employees learn to use it. Very user friendly. I also love how easy it is to print various reports. It is very impressive how integrated this system is with all of the work stations. I love that i can see at what point the rx is being processed and what employee was responsible for the rx.

Cons

The only thing i would change is the scanner. I wish it was a faster process but a very minor issue.

Comments

"pioneerrx is my favorite pharmacy software that i have ever used."
Overall -
55 5 / 5 Stars
Added Feb 13, 2019
Reviewed by R & R Medical, Inc. Using PioneerRx Pharmacy Software since 2015
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

PioneerRx is very quick to respond to any software or hardware issue that may arise. Our account manager, Erica, is always very helpful & friendly should a problem arise, which is rare. You can tell she really enjoys what she does. They not only quickly "fix" any problems we may encounter, but they also show us how to remedy the situation if needed for future reference. I highly recommend PioneerRx for any pharmacy looking to make a change.

Cons

I have no suggestions for improvement at this time. I have dealt with other pharmacy software systems and none compare to PioneerRx.

Comments

"PioneerRx is extremely user-friendly and has the BEST customer service of any Rx software company!"
Overall -
55 5 / 5 Stars
Added Feb 12, 2019
Reviewed by The Medicine Cabinet Using PioneerRx Pharmacy Software since 2018
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

i love all the features that are readily available the software is great , the response times on help calls are just minutes and the entire team is supe smart and helpful the lookup features are very helpful we just started using our new labels and they are so much nicer and more professional looking. this software is like none i have ever worked on and i have been in this business for 38 years.

Cons

at this time there is nothing i would want to change service is great all technicians are very smart and helpful and software is amazing the lookup features are good i really have no complaints at this time

Comments

"it is remarkable i love all the features it is a real pleasure to work with pioneer."
Overall -
55 5 / 5 Stars
Added Feb 7, 2019
Reviewed by MCare Pharmacy Using PioneerRx Pharmacy Software since 2017
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

Although we were with one of the strong Pharmacy management softwares before pioneer, I was tired of always asking for a report and being told, sorry not available at this time. ask for a simple feature and sorry, not available also. but with pioneer I now call saying, I know it is too much to ask but can you do this and they say Yup, and thats how you do it!! also no longer do we have to wait on hold waiting for a representative, we ask our question on a help form within the software and on average within five minutes someone from the correct department calls with an answer. Also no more Nickel and diming and arm twisting with modules. the system is all inclusive with a POS, all in one, no surprise 6k for a pos system to integrate with the system and an extra200 a month for maintanance. all in one resonable price for the whole system and monthly service. Thumbs Up Guys!

Cons

can be a tad faster, but no major complaints, minor stuff that I don't remember to be honest. Thanks!

Comments

"Simple, customizable and Very Capable! WE ARE HAPPY THAT WE HAVE SWITCHED"