Pharmacy Software Reviews & Tools

PioneerRx Pharmacy Software
55 5 / 5 Stars

Top Reviews

Most Favorable

55 5 / 5 Stars
"very easy to use I love all the reports that are offered to help collect data"

Least Favorable

45 4 / 5 Stars
"WE REALLY LOVE PIONEER SOFTWARE. IT ALSO WORKS VERY WELL FOR OUR ACCOUNTS RECEIVABLES FOR OUR CREDIT..."

623 Customer Reviews in 39 States

The following shows the U.S. states for which this product has been reviewed to date.
- Review
- No Review
- Review
- No Review

Latest Reviews



Overall -
55 5 / 5 Stars
Added Nov 27, 2018
Reviewed by Kensington Pharmacy Located in Maryland, Using PioneerRx Pharmacy Software since 2014
Features -
55 5 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - McKesson Corp.

Pros

There are lots of things to love about pioneer. One of my favorite features is the ability to generate and fax a prescription transfer so that I don't have to waste my time doing it over the phone. I also like how there is a central database of doctors so that i rarely have to manually enter MD info. The ability to look up insurance info is wonderful also. Many things to like about pioneer.

Cons

Updates are almost too frequent. It is very hard to implement updates once you have become accustomed to processing or using the system a certain way.

Comments

"Once familiar with the software, the options are pretty much endless for what you can do. Love the ability to leave critical comments that are easy for the next shift to follow up with once the patient calls back. Good workflow. Easy to find or track down any old RX, i.e. ability to search by name, drug, dispensing date, MD, etc. Generally user friendly."
Overall -
45 4 / 5 Stars
Added Nov 21, 2018
Located in California, Using PioneerRx Pharmacy Software since 2018
Features -
55 5 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
35 3 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - Cardinal Health

Pros

SOME OF THE FEATURES ARE REALLY GOOD ESPECIALLY THE IVR SYSTEM WITH VOW. MTM INTEGRATION IS A WONDERFUL FEATURE.

Cons

SOME GLITCHES ( TAKES TOO LONG TO GET FIXED), ALMOST ALWAYS YOUR IDEA DOESN'T GET THROUGH, EVEN THE SIMPLEST THINGS NEED MULTIPLE STEPS, NOT A GREAT TOOL FOR COMPOUNDING PHARMACIES,

Comments

"IT IS A GOOD SOFTWARE OVERALL BUT IT DEFINITELY CAN STREAMLINE SOME FEATURES TO MAKE THE WORKFLOW BETTER AND FASTER FOR INDEPENDENT PHARMACIES. "
Overall -
55 5 / 5 Stars
Added Nov 15, 2018
Reviewed by Crown Medical Pharmacy Located in Georgia, Using PioneerRx Pharmacy Software since 2017
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

Great price Great software and Great friendly service. Could not ask for a better software company.

Cons

The ease of learning and using the software. The system has improved our productivity which frees up time to allow us to perform other important tasks like counseling or flu shots. We love the updates and new features along with the idea feature. I feel like the software meets and exceeds our expectations

Comments

"We love the software and since PioneerRx is always improving and always moving forward with new idea and new features, we could not wish for a better pharmacy software company."
Overall -
55 5 / 5 Stars
Added Nov 29, 2018
Reviewed by Thomas Memorial Hospital Outpatient Using PioneerRx Pharmacy Software since 2012
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - Not Rated

Pros

Updates are user-driven and based on real-world experience Fully integrated with IVR, web, and smartphone technologies TOP NOTCH customer service Reports are easy to access and extremely robust Third party reconciliation is seamless Rx Local app is super easy to use and very functional

Cons

I would like to have EDI available for a wider selection of wholesalers Would be good to be able to compare prices for an item within the software. The wholesalers and their pricing is already loaded with EDI, but there isnt a way to do a side-by-side price comp The customizable screen colors/fonts that were available prior to a recent update were much better than the currently available options

Comments

"I have used numerous different pharmacy software programs in my career & PioneerRx is BEST by far! "
Overall -
55 5 / 5 Stars
Added Nov 27, 2018
Reviewed by Rosebud Pharmacy Using PioneerRx Pharmacy Software since 2011
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

I love how easy everything is to operate. The options available to us with this software are awesome! It makes our job way easier being able to customize things to our liking so easily. If we ever have any questions, the customer service team always contacts us in a timely manner, and they are always very helpful and professional! I have never spoken to someone on behalf of Pioneer that wasn't polite or helpful. Keep up the good work!!

Cons

I honestly don't have anything negative to say. The only issue that we have ever had that hasn't been resolved is that a random Post Edit Reject from 2008 popped up, and nobody can figure out why it did or how to correct it without it being an issue.

Comments

"Wonderful software!"