Pharmacy Software Reviews & Tools

PioneerRx Pharmacy Software
55 5 / 5 Stars

Top Reviews

Most Favorable

55 5 / 5 Stars
"Excellent support experience"

Least Favorable

45 4 / 5 Stars
"WE REALLY LOVE PIONEER SOFTWARE. IT ALSO WORKS VERY WELL FOR OUR ACCOUNTS RECEIVABLES FOR OUR CREDIT..."

708 Customer Reviews in 40 States

The following shows the U.S. states for which this product has been reviewed to date.
- Review
- No Review
- Review
- No Review

Latest Reviews



Overall -
55 5 / 5 Stars
Added Apr 4, 2019
Reviewed by Prairie Bleeding and Clotting Center Using PioneerRx Pharmacy Software since 2018
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

I loved the great support that I received. The person who I worked with, Christie Foster, was absolutely great. She was enormously knowledgeable, tremendously patient and superbly professional in her demeanor, quality and efficiency. She is great. In the future, I understand that I need to learn more from PioneerRx university.

Cons

If maybe the software was a bit easier to use, but not really. I just need to learn it more. Its great that way it is.

Comments

"Excellent support experience"
Overall -
55 5 / 5 Stars
Added Apr 3, 2019
Reviewed by Health and Wellness Research Consortium Using PioneerRx Pharmacy Software since 2018
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

Pretty much everything, pioneer is great, software is easy to use. If you want you can automated certain things which is fantasic. Please continue to provide the great service that you offer. Amazing customer service, you all always answer my phone calls and if you someone does not the answer to my question, you all find someone who does.

Cons

The price for the prescription labels on my opinion are to expensive, please work on lower that amout for a box of labels.

Comments

"Pioneer is Awesome "
Overall -
55 5 / 5 Stars
Added Apr 2, 2019
Reviewed by Grand Itasca Pharmacy Using PioneerRx Pharmacy Software since 2018
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - Not Rated

Pros

Pioneer has many features that other dispensing software that I have worked with doesn't include. Medication sync, REMS integration, and the ordering/inventory management of 2 different inventory groups are just a few examples. Pioneer is very easy to use for the first time user but also has all of the features that are necessary to fulfill just about any pharmacy task.

Cons

The one thing that I think PioneerRx could improve upon is adding a post-verification or second check queue. This is basically the only thing that I noticed is missing in Pioneer versus other dispensing software.

Comments

"I definitely enjoy working with PioneerRx. "
Overall -
55 5 / 5 Stars
Added Mar 27, 2019
Reviewed by Medical Arts Pharmacy Using PioneerRx Pharmacy Software since 2014
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

Our account manager Tracie P. is amazing! She ALWAYS goes above and beond for us. The ease of the software. There is a report for everything and if there isn't Pioneer will help you create one. The ordering and inventory are easy to navigate. There's an update every week.

Cons

The reconliation could be a little better. Maybe our own account manager for that? Wish we had more options for merchant processors (credit card)

Comments

"It was the best decision this pharmacy made!! "
Overall -
55 5 / 5 Stars
Added Mar 27, 2019
Reviewed by Bilal Abu Atieh Using PioneerRx Pharmacy Software since 2018
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Not Rated

Pros

The customer support, online request and they called back quick and help me. My account manager Courtney has been awesome , helpful and patient with me specially i am new in Pioneer. I love the software as well. the reporting of pioneer is being helpful, I like also managing the time of employee .

Cons

ease of using the script sync, text msg without asking the customer what is the carrier auto fill where it should shows up in teh am for all auto refill. I think if the rx has zero refill, the system would be nice if sent electronic refill to the dr

Comments

"Awesome with Pioneer and Courtney"