Pharmacy Software Reviews & Tools

Pharmaserv by McKesson Reviews
35 3 / 5 Stars

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Overall -
55 5 / 5 Stars
Added Jun 11, 2018
Located in Kentucky, Using Pharmaserv by McKesson since 2016
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - McKesson Corp.

Pros

VERY easy to use, especially for temporary RPhs that fill in for us from time to time. Latest Windows technology. Syncs well with POS software.

Cons

Need to know exactly which report you are needing when wanting to print a report. Need to figure out how to quickly get past zero copays in the POS system instead of taking time to approve each zero copay.

Comments

"I have been VERY satisfied with Pharmaserv for the last 2 years! There will always be something you love and something you do not love about whichever software you choose, so go with the one that has the lease cons for your particular pharmacy's needs."
Overall -
25 2 / 5 Stars
Added Jun 6, 2018
Located in Kentucky, Using Pharmaserv by McKesson since 2015
Features -
25 2 / 5 Stars
Customer Service -
35 3 / 5 Stars
Ease of Use -
35 3 / 5 Stars
Fits Needs -
35 3 / 5 Stars
Wholesaler Integration -
15 1 / 5 Stars
Wholesaler - Smith Drug Company

Pros

Reporting system is good. The business/accounting functions are adequate. Upfront costs are low. Easy to navigate through screens.

Cons

integration with wholesaler other than Mckesson is not good. Continual problems with data downloads, which cause system to be very slow. Expensive for add ons such as checking station, so not a complete system. some safety features lacking, can change drug in escripts. No automatic updates, initial training was insufficient.

Comments

"Has not advanced to offer the features available on other systems. The cost of monthly fees outweighs its features. Other systems offer more value and features."
Overall -
55 5 / 5 Stars
Added May 4, 2018
Reviewed by Pinnacle Pharmacy Located in Florida, Using Pharmaserv by McKesson since 2001
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration - Not Rated
Wholesaler - McKesson Corp.

Pros

SOFTWARE IS EASY TO NAVIGATE THROUGH. IT IS EASY TO ORDER PRODUCTS. THANK YOU FOR THE OPTION TO DO THIS REVIEW.

Cons

THERE ARE NO CONS AT THIS TIME. THERE IS NOTHING BAD ABOUT THE SOFTWARE TO SUBMIT. THANK YOU FOR THE OPTION TO DO THIS REVIEW.

Comments

"THE SOFTWARE IS EXTREMELY EASY TO USE. IT IS EASY TO ORDER PRODUCTS. NOT MUCH ELSE TO SAY ABOUT IT. THANK YOU FOR THE OPTION TO DO THIS REVIEW. "
Overall -
45 4 / 5 Stars
Added Apr 5, 2018
Reviewed by Lexann Pharmacy Inc Located in California, Using Pharmaserv by McKesson since 2017
Features -
45 4 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - McKesson Corp.

Pros

Up to date technology User friendly in term of data entry and processing, integration of adherence, med sync, star ratings ... Many features

Cons

Billing to take many steps when need to coordinate of benefits (billing of copay, coupon) Language translation needs to buy extra

Comments

"Overall, it is a good pharmacy software with a focus on new high tech and incorporate the new star rating/adherence "
Overall -
15 1 / 5 Stars
Added Mar 21, 2018
Located in Nebraska, Using Pharmaserv by McKesson since 2017
Features -
15 1 / 5 Stars
Customer Service -
25 2 / 5 Stars
Ease of Use -
15 1 / 5 Stars
Fits Needs -
25 2 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - McKesson Corp.

Pros

We get a discount on the pricing from McKesson for utilizing this software. Our initial experiences with customer service were not positive, but it does seem that the customer service has improved.

Cons

Not very user friendly, you have to mouse click multiple times to complete any task, sometimes up to ten clicks for one prescription so it is much more time consuming than other software.

Comments

"I would not recommend this software to anyone looking to change, I much preferred RxKey and felt that it was a definite down grade to change software."