Pharmacy Software Reviews & Tools

PKonRx by SRS Pharmacy Systems
55 5 / 5 Stars

Top Reviews

Most Favorable

55 5 / 5 Stars
"love it"

Least Favorable

15 1 / 5 Stars
"N/A"

19 Customer Reviews in 7 States

The following shows the U.S. states for which this product has been reviewed to date.
- Review
- No Review
- Review
- No Review

Latest Reviews



Overall -
55 5 / 5 Stars
Added Apr 13, 2018
Reviewed by Central Pharmacy Located in Michigan, Using PKonRx by SRS Pharmacy Systems since 2015
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - McKesson Corp.

Pros

The system works really well. The customer service is fantastic. They are always willing to answer any questions you have at any time.

Cons

Sometimes there are some features where you have to do more work than you should. For example on the money system you have to enter it into the register and then into they system instead of them being connected.

Comments

"Over all we are very satisfied with SRS. The customer service alone puts them over the top. The system is very functional."
Overall -
25 2 / 5 Stars
Added Mar 5, 2018
Reviewed by Apothecary Shoppe Located in Texas, Using PKonRx by SRS Pharmacy Systems since 2018
Features -
25 2 / 5 Stars
Customer Service -
15 1 / 5 Stars
Ease of Use -
35 3 / 5 Stars
Fits Needs -
25 2 / 5 Stars
Wholesaler Integration -
15 1 / 5 Stars
Wholesaler - Not Rated

Pros

none this system is very limited. Nothing built in...have to have an it dept for firewall etc. Not included in pharmacy sytem

Cons

Customer service is non existant. only one screen viewable at a time ...have to go look at another computer to look up multiple items

Comments

"A backwards system. Ready to change Can't be filling a rx and then look at a patients profile. Very basic system Rated the wrong software we have compounder by pcca"
Overall -
55 5 / 5 Stars
Added Apr 20, 2012
Located in Michigan, Using PKonRx by SRS Pharmacy Systems since 2002
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Cardinal Health

Pros

Easy to use, GREAT customer service, pre and post editing. If a prescription is paid too low due to a price change, SRS will rebill it.

Cons

Will not send dispensing data to NetRx, can only use their IVR. We have discontinued NetRx, so maybe it can be done now.

Comments

"Great system, customer service is unsurpassed. All the staff I have talked to have been very friendly."
Overall -
55 5 / 5 Stars
Added Oct 12, 2017
Reviewed by Rogers Pharmacy Located in Michigan, Using PKonRx by SRS Pharmacy Systems since 2007
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Cardinal Health

Pros

Complete system for everything. Fast, efficient, and easy to use. No maintenance. Customer service/support that is second to no one. Many, many features. The best total pharmacy integration out there.

Cons

None that comes to mind. Never any maintenance required on your part. Never any downtime. Internet goes down and back up still makes it easy to bill prescriptions or process payments through pos.

Comments

"When you depend on your system to do everything, you want a system that is quick and easy. There is no time to worry about maintenance or any other frustrations. I have seen and used many systems, corporate and independent and have found SRS to have the most complete and easy to use system. They truly have everything you need all in one place. From dispensing to phones, IVR, LTC MARS, and many interfaces... And there customer support really is the best."
Overall -
55 5 / 5 Stars
Added Aug 22, 2017
Located in Michigan, Using PKonRx by SRS Pharmacy Systems since 2012
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - McKesson Corp.

Pros

super easy to use, amazing customer service

Cons

its not window based

Comments

"would love if they have window base software"