Pharmacy Software Reviews & Tools

FrameworkLTC® Reviews
35 3 / 5 Stars

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Overall -
35 3 / 5 Stars
Added Oct 14, 2012
Reviewed by american home pharmacy Located in Arkansas, Using FrameworkLTC® since 2010
Features -
25 2 / 5 Stars
Customer Service -
25 2 / 5 Stars
Ease of Use -
15 1 / 5 Stars
Fits Needs -
15 1 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - Amerisource Bergen (ABC)

Pros

IT WORKS

Cons

LABOR INTENSIVE

Comments

"NA"
Overall -
35 3 / 5 Stars
Added Jun 1, 2012
Located in Pennsylvania, Using FrameworkLTC® since 2011
Features -
35 3 / 5 Stars
Customer Service -
25 2 / 5 Stars
Ease of Use -
35 3 / 5 Stars
Fits Needs -
35 3 / 5 Stars
Wholesaler Integration -
25 2 / 5 Stars
Wholesaler - McKesson Corp.

Pros

workflow management

Cons

not able to maneuver through different sections from one screen

Comments

"not user friendly"
Overall -
35 3 / 5 Stars
Added Oct 24, 2011
Located in Michigan, Using FrameworkLTC® since 2009
Features -
35 3 / 5 Stars
Customer Service -
25 2 / 5 Stars
Ease of Use -
25 2 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
25 2 / 5 Stars
Wholesaler - Amerisource Bergen (ABC)

Pros

none

Cons

none

Comments

"none"
Overall -
55 5 / 5 Stars
Added Jul 6, 2011
Located in Iowa, Using FrameworkLTC® since 2007
Features -
55 5 / 5 Stars
Customer Service -
45 4 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
45 4 / 5 Stars
Wholesaler - H.D. Smith

Pros

FrameworkLTC is an appropriate name because it has allowed us to taylor the software to our pharmacy's unique needs while utilizing its workflow-enhancing characteristics....It is a "framework" for us to do what we need to do as a LTC pharmacy while allowing flexibility to answer individual facilty's requests. The open SQL data base allows for good data mining capabilities and is ready to interface with E-MAR and automated dispensing applications. The client access utility, FacilityLink is very handy for care center staff to have access to their patient's records.

Cons

Our pharmacy did not have a full-time IT person, so management of the SQL data-base, back-ups and disaster recovery was slow to evolve...FrameworkLTC support staff were reluctant to provide guidance in this area, but we have now put staff in place to address this issue

Comments

"Very happy to have made the change...FrameworkLTC has continued to evolve in a positive way to prepare for new developments in our industry. As the number of users expanded an annual user meeting has been added and is very beneficial."
Overall -
55 5 / 5 Stars
Added Jul 1, 2011
Located in Tennessee, Using FrameworkLTC® since 2010
Features -
55 5 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Cardinal Health

Pros

From a management standpoint - the data is easy to retrieve and create personalized reports. From a pharmacist / dispensing point of view, the technology and scanning makes workflow efficient. There are many options in this system that you can conform it to how you run your business. Very user friendly as far as ease of use and identifying where items are in the workflow.

Cons

The two biggest cons that we have found is partly due to their strengths. One is that because there are so many system options you need to spend time making sure you have the right ones checked. The second con is utilization of a third party accounting software, it makes training a little more cumbersome.

Comments

"Overall - since we have moved to Framework we have seen our profitability increase due to being able to track prescriptions better, making sure that all prescriptions are accounted for before they go out the door. We have seen our workflow become more efficient due to the barcode technology, scanning, wireless option and we have seen our customers become more satisfied with the customizations and the internet access they have to the software."