Pharmacy Software Reviews & Tools

FSI Reviews
35 3 / 5 Stars

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Overall -
55 5 / 5 Stars
Added Dec 18, 2018
Reviewed by TORGSYN DISCOUNT PHARMACY Located in California, Using FSI since 2006
Features -
45 4 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
55 5 / 5 Stars
Fits Needs -
55 5 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - Cardinal Health

Pros

Quick and Friendly customer service. Gets issues resolved promptly. Technicians are knowledgable and precise. The system is very user friendly.. within the 12 years, I had to change our main server only once .

Cons

Integrating with other POS systems. Even the one purchased from them not functioning fully . Integrated with Will Call System, IVR system, Easy E_Script and Fax systems to and from Doctors

Comments

"I have used this program for 12 years now. I Do not have complains. Software writers can customize anything. All problems are followed up and resolved in a timely manner. Always a Technician available to take calls. "
Overall -
45 4 / 5 Stars
Added Apr 2, 2018
Reviewed by ACS Pharmacy Inc Located in California, Using FSI since 2005
Features -
35 3 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
35 3 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - Cardinal Health

Pros

The pro's of FSI are customer service, simplicity in terms of interface, and technical support. All the technicians at FSI are very responsive and friendly.

Cons

The con's are its integration with wholesalers and POS systems (other than it's own POS system). Once we started using FSI, it was quite a long, expensive process to get integrated but we finally did.

Comments

"All in all, FSI is great once you get the hang of it and are not fluent in technology. Once our staff became acclimated, they don't want to change. "
Overall -
35 3 / 5 Stars
Added Dec 8, 2017
Reviewed by Three Rivers Drug Located in California, Using FSI since 2013
Features -
25 2 / 5 Stars
Customer Service -
55 5 / 5 Stars
Ease of Use -
35 3 / 5 Stars
Fits Needs -
35 3 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - McKesson Corp.

Pros

System never crashes. Technical support is knowledgeable and easy to get a hold of. Very customizable

Cons

Not intuitive. Steep learning curve Awkward to do secondary insurance/coupons. Lacks a medication synchronization option

Comments

"Overall, an adequate system. If I were starting from scratch I would probably start my search somewhere else, but my be right for you depending on price"
Overall -
45 4 / 5 Stars
Added Jul 11, 2013
Reviewed by Jefferson Plaza Pharmacy Located in California, Using FSI since 1997
Features -
45 4 / 5 Stars
Customer Service -
35 3 / 5 Stars
Ease of Use -
45 4 / 5 Stars
Fits Needs -
45 4 / 5 Stars
Wholesaler Integration -
35 3 / 5 Stars
Wholesaler - Amerisource Bergen (ABC)

Pros

very good and fast

Cons

support sometimes is not very good.

Comments

"overall i am happy"
Overall -
35 3 / 5 Stars
Added Mar 29, 2012
Located in California, Using FSI since 2010
Features -
25 2 / 5 Stars
Customer Service -
05 No Rating
Ease of Use -
25 2 / 5 Stars
Fits Needs -
05 No Rating
Wholesaler Integration -
55 5 / 5 Stars
Wholesaler - Amerisource Bergen (ABC)

Pros

Does a good job with sight ID of Meds

Cons

Hard to change back and forth between screens

Comments

"None"