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DigitalRx
DigitalRx
4
5
4 / 5 Stars
1
2
3
4
5
Rate Software
Visit Website
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Top Reviews
Most Favorable
5
5
5 / 5 Stars
1
2
3
4
5
"Overall the system is very easy to use and friendly. Customer support is great most of the time. ..."
Least Favorable
1
5
1 / 5 Stars
1
2
3
4
5
"Less than robust applications - plenty of bugs - Lacks basic important features - Poor customer..."
18 Customer Reviews in 4 States
The following shows the U.S. states for which this product has been reviewed to date.
- Review
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Latest Reviews
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Overall -
4
5
4 / 5 Stars
1
2
3
4
5
Added Aug 17, 2018
Reviewed by WESTCLIFF COMPOUNDING PHARMACY
Located in California, Using DigitalRx since 2011
Features -
4
5
4 / 5 Stars
1
2
3
4
5
Customer Service -
5
5
5 / 5 Stars
1
2
3
4
5
Ease of Use -
5
5
5 / 5 Stars
1
2
3
4
5
Fits Needs -
4
5
4 / 5 Stars
1
2
3
4
5
Wholesaler Integration -
3
5
3 / 5 Stars
1
2
3
4
5
Wholesaler -
Not Rated
Pros
EASY TO LEARN AND USE INEXPENSIVE TO OPERATE CUSTOMER SERVICE - FAST AND EFFICIENT ALWAYS RECEPTIVE TO PRODUCT ENHANCEMENT SUGGESTIONS
Cons
NEW UPDATES SOMETIMES CREATE PROBLEMS WITH NEW FEATURES THAT MUST BE CORRECTED. INVENTORY TOTALS OFTEN INACCURATE WHEN MANUALLY AUDITED
Comments
"GREAT PROGRAM IF YOU WANT A BIG BANG FOR THE BUCK. THEY ARE ALWAYS HELPFUL AND WILLING TO ADDRESS PROBLEMS EXPEDITIOUSLY"
Overall -
5
5
5 / 5 Stars
1
2
3
4
5
Added Aug 1, 2018
Reviewed by ABSOLUTE WELLNESS PHARMACY
Located in California, Using DigitalRx since 2015
Features -
5
5
5 / 5 Stars
1
2
3
4
5
Customer Service -
5
5
5 / 5 Stars
1
2
3
4
5
Ease of Use -
5
5
5 / 5 Stars
1
2
3
4
5
Fits Needs -
5
5
5 / 5 Stars
1
2
3
4
5
Wholesaler Integration -
5
5
5 / 5 Stars
1
2
3
4
5
Wholesaler -
Amerisource Bergen (ABC)
Pros
I have used this system for over 3 years for billing and compound prescriptions. This system is Windows-based and very easy to use. However, since it is based in CA, any customers on the East coast will have to wait until their support opens at 12pm EST. Also, this system is EXTREMELY affordable. Probably one of the cost-effective systems out there. The report generating capabilities are amazing and customer service overall is absolutely excellent.
Cons
since it is based in CA, any customers on the East coast will have to wait until their support opens at 12pm EST
Comments
"I have used this system for over 3 years for billing and compound prescriptions. This system is Windows-based and very easy to use. However, since it is based in CA, any customers on the East coast will have to wait until their support opens at 12pm EST. Also, this system is EXTREMELY affordable. Probably one of the cost-effective systems out there. The report generating capabilities are amazing and customer service overall is absolutely excellent."
Overall -
5
5
5 / 5 Stars
1
2
3
4
5
Added Jul 25, 2018
Reviewed by University phy
Located in California, Using DigitalRx since 2016
Features -
5
5
5 / 5 Stars
1
2
3
4
5
Customer Service -
5
5
5 / 5 Stars
1
2
3
4
5
Ease of Use -
5
5
5 / 5 Stars
1
2
3
4
5
Fits Needs -
5
5
5 / 5 Stars
1
2
3
4
5
Wholesaler Integration -
5
5
5 / 5 Stars
1
2
3
4
5
Wholesaler -
McKesson Corp.
Pros
The software is very easy to use. We converted over from cerner and had an easy transition. The system is very affordable compared to other options we looked into at the time. Reports and interfaces with other 3rd party companies are very easy to use. All reports are customizable. The staff is very understanding of urgency of issues. They update our inventory from our wholesalers.
Cons
Submitting to coupons can not be sent as 1 transactions with primary insurance. Saturday they close earlier than wished.
Comments
"We had an easy transition from our previous software but there was some minor issues but the staff addressed them quickly and made us feel at ease. They are very helpful and knowledgeable about how things should run. They are constantly doing updates to the program to improve it. When we call in they always find a solution to our issues. "
Overall -
4
5
4 / 5 Stars
1
2
3
4
5
Added Jun 14, 2018
Located in Nevada, Using DigitalRx since 2011
Features -
4
5
4 / 5 Stars
1
2
3
4
5
Customer Service -
2
5
2 / 5 Stars
1
2
3
4
5
Ease of Use -
3
5
3 / 5 Stars
1
2
3
4
5
Fits Needs -
3
5
3 / 5 Stars
1
2
3
4
5
Wholesaler Integration -
3
5
3 / 5 Stars
1
2
3
4
5
Wholesaler -
Cardinal Health
Pros
Good window based system, Developer has made it very complicated merging requirements od different practice set up.
Cons
Need better tech support & customer service. Always on hold or no response. Need more simplified & Precise system
Comments
"Overall ok but needs better & faster tech support. More simplified & Precise system software needed. J"
Overall -
5
5
5 / 5 Stars
1
2
3
4
5
Added May 10, 2018
Reviewed by Rely-On Pharmacy
Located in California, Using DigitalRx since 2010
Features -
5
5
5 / 5 Stars
1
2
3
4
5
Customer Service -
5
5
5 / 5 Stars
1
2
3
4
5
Ease of Use -
5
5
5 / 5 Stars
1
2
3
4
5
Fits Needs -
5
5
5 / 5 Stars
1
2
3
4
5
Wholesaler Integration -
5
5
5 / 5 Stars
1
2
3
4
5
Wholesaler -
Cardinal Health
Pros
I have been around other softwares and this by far is the easiest to use. It has a great LTC module that speeds up our work flow process. They are constantly updating the program which is a plus. Great Delivery App feature.
Cons
Wish they would announce all new features as it would make it easier to learn them once they are available. We typically run across them (They do release big features and announce it)
Comments
"Overall the system is very easy to use and friendly. Customer support is great most of the time. Very affordable and has all the features as you grow your store. "
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