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DigitalRx
DigitalRx
4
5
4 / 5 Stars
1
2
3
4
5
Rate Software
Visit Website
Share
Top Reviews
Most Favorable
5
5
5 / 5 Stars
1
2
3
4
5
"Overall the system is very easy to use and friendly. Customer support is great most of the time. ..."
Least Favorable
1
5
1 / 5 Stars
1
2
3
4
5
"Less than robust applications - plenty of bugs - Lacks basic important features - Poor customer..."
15 Customer Reviews in 4 States
The following shows the U.S. states for which this product has been reviewed to date.
- Review
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Latest Reviews
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Overall -
4
5
4 / 5 Stars
1
2
3
4
5
Added Jun 14, 2018
Located in Nevada, Using DigitalRx since 2011
Features -
4
5
4 / 5 Stars
1
2
3
4
5
Customer Service -
2
5
2 / 5 Stars
1
2
3
4
5
Ease of Use -
3
5
3 / 5 Stars
1
2
3
4
5
Fits Needs -
3
5
3 / 5 Stars
1
2
3
4
5
Wholesaler Integration -
3
5
3 / 5 Stars
1
2
3
4
5
Wholesaler -
Cardinal Health
Pros
Good window based system, Developer has made it very complicated merging requirements od different practice set up.
Cons
Need better tech support & customer service. Always on hold or no response. Need more simplified & Precise system
Comments
"Overall ok but needs better & faster tech support. More simplified & Precise system software needed. J"
Overall -
5
5
5 / 5 Stars
1
2
3
4
5
Added May 10, 2018
Reviewed by Rely-On Pharmacy
Located in California, Using DigitalRx since 2010
Features -
5
5
5 / 5 Stars
1
2
3
4
5
Customer Service -
5
5
5 / 5 Stars
1
2
3
4
5
Ease of Use -
5
5
5 / 5 Stars
1
2
3
4
5
Fits Needs -
5
5
5 / 5 Stars
1
2
3
4
5
Wholesaler Integration -
5
5
5 / 5 Stars
1
2
3
4
5
Wholesaler -
Cardinal Health
Pros
I have been around other softwares and this by far is the easiest to use. It has a great LTC module that speeds up our work flow process. They are constantly updating the program which is a plus. Great Delivery App feature.
Cons
Wish they would announce all new features as it would make it easier to learn them once they are available. We typically run across them (They do release big features and announce it)
Comments
"Overall the system is very easy to use and friendly. Customer support is great most of the time. Very affordable and has all the features as you grow your store. "
Overall -
5
5
5 / 5 Stars
1
2
3
4
5
Added Mar 31, 2018
Reviewed by Omega Pharmacy
Located in California, Using DigitalRx since 2009
Features -
5
5
5 / 5 Stars
1
2
3
4
5
Customer Service -
4
5
4 / 5 Stars
1
2
3
4
5
Ease of Use -
5
5
5 / 5 Stars
1
2
3
4
5
Fits Needs -
5
5
5 / 5 Stars
1
2
3
4
5
Wholesaler Integration -
1
5
1 / 5 Stars
1
2
3
4
5
Wholesaler -
Cardinal Health
Pros
Easy to use, great customer service. Problems resolved same day usually during the initial phone call. Very affordable software. I can not find more positive things at this time. POS systems is integrated with the software.
Cons
It's not integrated with my wholesaler. I can not find a lot of negatives with this software. Customer service claims that an issue can be resolved by email but it can be resolved only over the phone.
Comments
"It is a great software and is very affordable. Software is being updated on a regular basis to keep up with the times."
Overall -
3
5
3 / 5 Stars
1
2
3
4
5
Added Mar 9, 2018
Located in California, Using DigitalRx since 2015
Features -
3
5
3 / 5 Stars
1
2
3
4
5
Customer Service -
3
5
3 / 5 Stars
1
2
3
4
5
Ease of Use -
2
5
2 / 5 Stars
1
2
3
4
5
Fits Needs -
2
5
2 / 5 Stars
1
2
3
4
5
Wholesaler Integration -
3
5
3 / 5 Stars
1
2
3
4
5
Wholesaler -
Cardinal Health
Pros
does the job for now but not very efficient when we need to do multiple things at once. programs are not updated
Cons
not very efficient. verification process is too simple and not many things can be done at the same time. lots of crashes
Comments
"not very efficient. lots of crashes. need to be able to multitask in the pharmacy but program doesn't support it"
Overall -
1
5
1 / 5 Stars
1
2
3
4
5
Added Feb 8, 2018
Located in California, Using DigitalRx since 2012
Features -
3
5
3 / 5 Stars
1
2
3
4
5
Customer Service -
1
5
1 / 5 Stars
1
2
3
4
5
Ease of Use -
2
5
2 / 5 Stars
1
2
3
4
5
Fits Needs -
2
5
2 / 5 Stars
1
2
3
4
5
Wholesaler Integration -
3
5
3 / 5 Stars
1
2
3
4
5
Wholesaler -
Cardinal Health
Pros
Multipurpose. It has a delivery, compounding, AR, LTC suites ........... POS is ok ...................................
Cons
Less than robust applications - plenty of bugs - Lacks basic important features - Poor customer service
Comments
"Less than robust applications - plenty of bugs - Lacks basic important features - Poor customer service"
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